AXA Copertura totale

Introduzione

L’AXA Additional Insurance è sottoscritta da AXA Tianping P&C Insurance. A seguito del pagamento del premio qui indicato e durante il periodo di validità dell’AXA Additional Insurance, forniremo la copertura assicurativa descritta nella seguente tabella delle prestazioni in caso di incidente, infortunio o perdita subiti dalla persona assicurata durante il periodo di noleggio auto.

Una domanda frequente dei nostri clienti è perché devono pagare una qualsiasi franchigia quando qualcosa va storto, se un’assicurazione auto è già inclusa nel prezzo di noleggio? Il problema è che l’assicurazione inclusa come standard quando noleggi un’auto potrebbe non offrirti una protezione completa. Potresti comunque affrontare costi imprevisti durante il viaggio, perché alcuni tipi di riparazioni e relativi costi non sono coperti dalla società di noleggio auto. Questa polizza copre le spese vive nel caso in cui la tua auto venga danneggiata o rubata, e persino le perdite in caso di infortuni personali. Acquistare la copertura al momento della prenotazione è quasi sempre meno costoso che acquistarla successivamente al banco.

Riepilogo dei vantaggi

La tabella dei benefici riportata di seguito riassume le coperture assicurative e i relativi vantaggi. Per i dettagli completi della copertura, leggi la Polizza. In caso di discrepanze tra la tabella dei benefici sottostante e la Polizza, farà fede e prevarrà la Polizza.

Session1 - Infortuni personali

Benefits Table Maximum Limits Payable(per Journey)
Permanent Total Disablement, Loss of Limbs, Loss of Sight US$20,000

Session2 - Franchigia del veicolo a noleggio

Benefits Table Maximum Limits Payable(per Journey)
The Motor Insurance Policy Excess incurred in the event that:
(i) Direct loss of the rental vehicle (incl. windows, glass, tyres, chassis), whilst the rental Vehicle is driven by the Insured Person;
(ii) the rental Vehicle is involved in an Accident that required road rescue fee, towing fee, labor cost, lock or key replacement fee;
(iii) the rental Vehicle is stolen;
(ⅳ) the rental Vehicle is damaged due to natural disasters during the Journey.
US$6,000
Loss of leased items or travel documents US$800
Loss of rental expenses due to travel documents
Parking and replacement fees dut to traffic accident
Delay of pick up due to flight delay or cancellation
Clean up fee US$150
Charges due to misfuelling
Automatic extension of the coverage period Applicable

Esclusioni e limitazioni

Le seguenti limitazioni ed esclusioni si applicano alla Copertura totale AXA. Per tutti i dettagli della copertura, leggi la Polizza. In caso di discrepanze tra il contenuto riportato di seguito e la Polizza, farà fede e prevarrà la Polizza.

Session1 - Infortuni personali

No claims will be payable:
  • (i)

    Under benefits for Accidental Death and Permanent Total Disablement, unless such benefits occurs within 12 months from the date of Accident;

  • (ii)

    Under benefits for loss of limbs, sights, hearing and speech, except on proof that the disablement has continued for 12 months from the date of injury and in all probability, will continue for the remainder of the Insured Person’s life;

  • (iii)

    For illness, sickness, disease, any pre-existing physical or mental defect or infirmity, bacteria or viral infections even if contracted by Accident.

Session2 - Franchigia del veicolo a noleggio

No claims will be payable arising directly or indirectly from, in respect of or due to:
  • (i)

    Any condition under the influence of alcohol or drugs of the Insured Person who is controlling the rental Vehicle during the rental period;

  • (ii)

    Loss arising from operation of the rental Vehicle which is in violation of the terms of the rental agreement or applicable comprehensive motor insurance;

  • (iii)

    Any illegal or unlawful use of the rental Vehicle by the Insured Person during the rental period;

  • (ⅳ)

    The Insured Person is not holding a valid driving license for the country;

  • (ⅴ)

    Liability other than loss of or damage to the rental Vehicle;

  • (ⅵ)

    The rental of the following types of Vehicles: motorcycles, mopeds, motorbikes, trailers or caravans, motor homes, trucks, commercial vehicles, recreational vehicles, off-road vehicles, vans and vehicles with more than 9 seats;

  • (ⅶ)

    The first 20% in respect of each and every loss for inappropriate use of rental Vehicles that required extra clean up fee or charges due to negligence refill of incorrect fuel for the rental Vehicle.

Elenco dei documenti per la richiesta di risarcimento

Below is a list of documents required to proceed with your claim. Please prepare and submit the relevant documents through email to support@qeeq.com and make sure the attached documents to be clear scanned copy or photograph. In certain circumstances, more information may be required to substantiate the claim and our customer representative will contact you for more details.

For all types of claims, please provide:

  • (i)

    Statement of the loss/accident particulars - Providing information including location, date and time of loss/accident, type of loss/accident, description of details and amount claimed.

  • (ii)

    A copy of Insured Person’s identification card/passport and driving licence from country of residence.

  • (iii)

    A copy of the Rental Agreement - Provided by the rental company at pick-up or drop-off, whilst the driver name should be same as the Insured Person.

For claim application of Section1 - Personal Accident, please provide:

  • (i)

    Medical Certificate/Medical Report

  • (ii)

    Death Certificate (for death claim)

  • (iii)

    A Qualified and Licensed/Registered Medical Practitioner's Certificate confirming the Insured Person
    is totally and permanently disabled after occurring the accident during the Insured Journey

  • (ⅳ)

    Boarding passes, air-tickets etc. that confirm the departure and return dates

For all claim application of Section 2 – Rental Vehicle Excess, please provide:

  • (i)

    A copy of the Comprehensive Motor Insurance Policy covering the damaged vehicle;

  • (ii)

    For claims of Rental Vehicle Excess, please also provide:

    -Incident Report from the Car Hire Company with repairing list

    -Original Police Report

    -Original Payment Receipt for the Loss/Damage Charges/Rental Vehicle’s Policy Excess;

  • (iii)

    For claims of Loss of Leased Items or Travel Documents, please also provide:

    -Incident Report from the Car Hire Company with leased items list

    -Original Police Report

    -Original Replacement Receipt(s) for the Lost Travel Documents

    -Original Replacement Receipt for the Lost Leased Items;

  • (ⅳ)

    For claims of Loss of Rental Expenses due to Loss of Travel Documents, please also provide:

    -Original Police Report

    -Confirmation from the Car Hire Company certifying the amount of refund for prepaid expenses

    -Original Payment Receipt for the Rental Vehicle;

  • (ⅴ)

    For claims of Parking and Replacement Fees due to Traffic Accident, please also provide:

    -Incident Report from the Car Hire Company with repairing list

    -Original Police Report

    -Original Payment Receipt for the charges of damage

  • (ⅵ)

    For claims of Overdue Pickup Charges due to Flight Delay or Cancellation, please also provide:

    -Confirmation from the Airline/Carrier certifying the number of hour of delay & the reason of delay/cancellation

    -Original Payment Receipt for the Rental Vehicle

    -Confirmation from the Car Hire Company certifying the amount of refund for prepaid expenses;

  • (ⅶ)

    For claims of Clean Up Fee or Charges due to Misfuelling, please also provide:

    -Incident Report from the Car Hire Company

    -Original Payment Receipt for the charges