During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.

So far, I've found Qeeq's customer service to be outstanding. However, it's important to ensure that vehicles supplied by local providers are equipped with essential features like reverse sensors.

満足しています。返却場所への道順がとても緊張します。

非常に検索や予約の使い方が簡単で良いです。

The car was in a good condition. The pick up and return processes were just simple and easy.

I was worried before the pick up about the rent via Easyrentcars.com Finally, it was no problem at all.

Good service for picking and collecting the car. However, it was not easy to find the place for leaving the car in Chiang Mai airport. Overall good experience.

Very professional service. Very well maintained car even after 120000 kms on it.

The best price among any other agency in Thailand.