Perfect easy going car rental experience

Todo de 10 como siempre. Solo que esta vez el auto no estaba recién lavado, pero igual todo de 10.

Todo como siempre. Del 1 al 10, les doy un 12.

The vehicle we received they did not identify all the damages on the car before giving us the keys, there were 2 huge dents in the bumper, so when returning it they were looking at trying to charge me for it. Just ensure you go over the car with a fine tooth cone (use your phone light) and take pictures of everything.

Car priced dropped after booking so got it even cheaper than what we initially paid.

Excellent as always

Excellent as always... Great prices

Smooth transaction, great car! Would rent again.

Great prices!

The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.