Easy to rent, good price, only the car was smaller than we ordered (Economy-Nissan Note)

Pros: - Fast service - Fast pickup Cons - Their office is dirty and run down - Tires of car were almost sleek, should have been replaced long ago - The paint was peeling from the bumper - Picked it up with 1/4 gas - Seats need a good washing, they had stains

When I made reservation I reserve car VW Passat ESTATE or similar, because we are 5 persons and quite many luggages so we need space. What we get was maybe from next car group, but car space was small. There was quite big Work to get all luggages fit to given car. + we have babycarries also. So, im disapointed because car space was not what we expected!!!!

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions

Like: Good car, quick, easy, nice prive-quality rate
Dislike: Nothing