Very happy and look forward to booking again

A.Pimentel

Portugal

Reviewed: Wed, Aug 30, 2023

About SURPRICE RENT A CAR: 10.0 /10

Great experience

About QEEQ: 10.0 /10

Very happy with the whole process

Small SUV | Seat Arona or similar

14 day rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

J.Relvas

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Oct 16, 2019

“Easy and good rental service”

About SURPRICE RENT A CAR: 9.3 /10

Car behaved great and just as expected, had a good few bumps and scratches (all in bodywork) but staff took note of all of them so no hassle when returning it. Busy during pick up so took about 20 min to get the car after arriving on the company premises. Shuttle bus to and from airport is quick and usually don't have to way much for it. Good experience with them, not first time booked cars there and never had any problems whatsoever.

About QEEQ: 10.0 /10

Price drop is good but only looks to its own booking. Ended up cancelling initial booking and rebook another one from scratch for half the initial price (different company from initial booking, same car size). Easy to book and cancel it (still haven't checked if funds were returned though since takes a few days)

C.Castelo

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Tue, Sep 3, 2019

“They should have more staff knowing that August is very busy. We 2 hours to get the car is madness.”

About SURPRICE RENT A CAR: 8.7 /10

This is the second time using and no changes, delays as always. I booked economic car they were trying to give me a mini. Ans

About QEEQ: 8.0 /10

D.Grankina

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Tue, Jul 9, 2019

“Very bad”

About SURPRICE RENT A CAR: 2.0 /10

Absolutely horrible experience. Nobody picked us up from the airport for remote location of the car rental agency. No phones were answered. Agency asked for 2,000 euro deposit to use the car. Ended up using other reputable agency with no problems

Portugal

1 days rental

Compact | Ford Focus Estate or similar

Reviewed: Thu, Apr 25, 2019

“Not worth the savings if you don’t get an effective service. Convenience is not important to me.”

About SURPRICE RENT A CAR: 7.0 /10

The process to pick up the car took so long. People couldn’t find my reservation and did not reach quickly the easyrentcars. Staff not focused on providing a fast service to customers arriving sometime from a long flight and eager to enjoy vacation and not wiling to spend 1h30 for a car delivery. I will not use this service again, as the value for money to me is not worth in terms of convenience.

About QEEQ: 7.0 /10