Wir haben ein fr uns zugeschnittenes Auto bekommen

It was the first time I was using car rental company, and this one had the best opinions, no problems, no hidden fees, I've got really nice car with only 2800 mileage.

Good price, and deal includes all protections of the car, everything was like the site said, good thing was the check list for pickup.

We got a car that exceeded our expectation, bigger than expected as we booked an intermediate size. The only complaint was that the external cleaning service was not working at the day of the pickup and we received a very dirty car (mud, dust etc'). The interior was clean. We were NOT notified by the desk service and had to come back after seeing the car to verify this is ok. Otherwise a smooth pickup and dropoff.

THe booking was very good, we will definitely try it again next time.

Great service all round. Would highly recommend Avis both at Boston Airport where staff are brilliant and also return at NY was smooth.

The counter service was absolutely atrocious, we waited in the queue for well over an hour, only to be told we were in the wrong queue despite be told by a customer service agent to stay where we were. The service agent really struggled to enter the UK driver licence detail onto the system, this took around 50 minutes to complete, along with the help of several other people. I must say the counter staff remained polite and helpful at all times as did we. The car we finally wound up with was superb, only 500 miles old although it had damage on the driver’s side. If the agent had a better understanding of the it system it would have been perfect, still I guess everybody has to learn. An almost two hour delay was a heavy price to pay.

Superb, easy to follow, prompt service, great cost.

Great customer service. The pick-up was fast and easy and the representative was very kind! Thanks, Jean at the MCO counter!

Great app. Was a little concerned due to some reviews, but contacted them and they were so kind and solved my doubts. Definitely would make a rental through the app again!