予約は、ホンダフィットと同等ということだったが、来たのはマツダの車であった。ただ、走りやすく、高速でも充分な力を発揮していた。 しかも渋滞中でも使えるクルーズコントロールが付いていたので、楽だった。

La arrendadora no respetó el seguro contra terceros que decía mi reservación que incluía. Ellos dijeron que no estaba en la reservación. Tuve que pagar otros 60 dólares adicionales por la cobertura contra terceros

Me cobraron ustedes en su portal una cantidad de 3600 pesos aproximadamente. Al revisar mi estado de cuenta tengo un cargo de 2400 adicional por parte de Budget. El carro está en perfectas condiciones, porque se me está cobrando ese exceso adicional?

My initial pickup experience was great. However, I had to return the vehicle twice for defect. (First return for minor problem) The first return was very problematic and chaotic and took a long time and car was dirty and sluggish. Customer service was less than stellar. The second return was faster but car did not have CarPlay which was inconvenient. Customer service was adequate. The final return was slow. Unable to checkout at car side with no reason given had to wait in long inside line with pickup passengers. No reason given, but later found i’d been erroneously charged for refuel. Online customer service was great. Sometimes was a long hold but reps were always pleasant and tried to be helpful.

Great counter service. The only problem is the 15 dollar a day toll fees. That amount is excessive and there’s no way to just pay as you drive in Dallas or Houston.

Easy to use. Good rates.