Probably the worst experience

S. Pristavu

Portugal

Reviewed: Sat, Jun 15, 2019

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.

Compact | Fiat 500l or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

D.MacDonald

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 28, 2019

“Made us very late getting to our rental place”

About SURPRICE RENT A CAR: 7.3 /10

Waited about 2 hours to get car

About QEEQ: 7.0 /10

H.Dhif

Portugal

1 days rental

Economy | Ford Fiesta (gps) or similar

Reviewed: Sat, Jul 6, 2019

About SURPRICE RENT A CAR: 5.7 /10

Accusé d'avoir abîmer le véhicule carte bleu refusé au guichet donc au lieu de 35 euro la semaine je me suis retrouver à payer 160euros de location car forcé de prendre l'assurance à 18 euro par jours je déconseille fortement j'ai réservé

F.Vilardebo

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sun, Jun 2, 2019

“A lot of unexpected problems for pick up and drop off.”

About SURPRICE RENT A CAR: 5.3 /10

The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

M.Crowe

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, May 19, 2019

About SURPRICE RENT A CAR: 6.7 /10

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again