満足しています。

I like the Fiat 500 because of gas mileage, ease of handling and parking. In Hertz’ purchase of their new fleet, there is no Bluetooth available in the cars and no option for a sunroof. It’s disappointing that the company has opted for the cheaper line of these automobiles. With modern use of navigation systems on smart phones, Bluetooth should really be available as a standard feature.

Usually easy to book but when searching only for a city location, it usually turns up the airport locations which makes the search rather tedious.

no bad / no good.

Very reactive! Excellent.

Hertz was excellent, having ran out of small cars they upgraded me toa larger more comfortable one at no extra cost. Staff was corteus and wfficient.

Extremely easy and fast booking. Competitive prices. Will use it again.

The car delivered was different from the one I booked

Like: Polite Up-sell approach but accepted a No with no issues. Vehicle upgrade given at no extra cost.
Dislike: Vehicle had damage on wheels that wasn’t listed on the itinerary. Whilst this was rectified before leaving the Airport, it was time spent that could have been avoided.