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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4938220141
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4938220141
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Search for AVIS Car Rentals in Florence
Reviewed: Sun, Oct 6, 2019
About AVIS: 7.7 /10
I had to wait 2h20 to pick up my car in Florence; I never experienced this. They had many customers but it seems to be a known problem. Why then don’t they make it a better experience? They could have at least reduced slightly the overall costs as I could not pick up the car at the right time because of this issue. Additionally, they charged a large amount of money on my credit card and now 2 days later I still did not get a refund. Note though that the staff was helpful and courteous though visibly missing some personnel (and at lunch a few desks were empty, I guess for the lunch break ... but with many, many guests including me waiting for hours). One good point though was that the staff at the airport (drop off location) was very quick and efficient.
About QEEQ: 10.0 /10
Audi A3 image
AVIS
Florence
Italy
Intermediate | Audi A3 or similar

Relevant Reviews on AVIS in Italy

J.Nguyen

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Mini | Volkswagen up or similar
AVIS
S. Nicolo Di Ricadi
Italy
Reviewed: Thu, Aug 24, 2023
“I don't recommend”
About AVIS: 3.0 /10
It's a scam... we book from qeeq.com and paid for the amount that says on the website. When we got there they didn't let us rent the car even tho we paid for it. So at the end he said we have to take and pay for the full insurance and 300€ deposit money. At that point we were so tired of discussing about it back and forth so we paid for the full insurance and gave him 300€ for the deposit which he said we gonna get that back at the end of the rent day. So when we gave the car back he said everything was fine he checked and he said he gonna sent the 300€ back to our bank account right away so no need to worry. Few days later when we went back home the only amount he send was 30€?!? We try to call but the customer service is so rude ... I don't recommend

M.Scarpino

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Compact | Mercedes-Benz A Class or similar
AVIS
Bari
Italy
Reviewed: Thu, Jul 14, 2022
“Excellent from A to Z”
About AVIS: 9.0 /10
when they realised the that we have plenty of luaggage, they made sure we have a good size car!!! Bravo, Insurance offered incase we needed it, to reduce cost when theft and/or damage but not needed
About QEEQ: 10.0 /10
I like to recommend you guys, is there a membership or anything like that? Want to use you again

View more >
Medium SUV | Jeep Compass or similar
AVIS
Bari Airport(BRI)
Bari
Italy
Reviewed: Tue, Sep 17, 2019
“Pick up and drop off with Avis was horrendous! Car ordered not available!”
About AVIS: 5.3 /10
Two and half hour wait in line for pick up. The car we booked was not available. The car allocated was too small. The drop off at Sorrento was also horrendous! Avis need to review their customer service

G.Agrawal

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Standard Crossover | Peugeot 3008 or similar
AVIS
Napoli
Italy
Reviewed: Fri, Jun 28, 2019
“Good Car at great price but bad experience by counter staff”
About AVIS: 8.3 /10
The counter staff tried to handover to us a manual drive car first and then tried to give us a smaller automatic car than what was booked for. after arguing and wasting 30 mins we got the car that we had booked. overall the car was in great condition and everything went smooth
About QEEQ: 10.0 /10
Excellent service and great pricing.

c.dubourg

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Standard Crossover | Peugeot 3008 or similar
AVIS
Olbia Costa Smeralda Airport(OLB)
Olbia
Italy
Reviewed: Mon, Jun 10, 2019
“Demande de location Peugeot 3008. On se retrouve avec une Renault capture. 1 gamme en dessous.”
About AVIS: 4.3 /10
Demande de location Peugeot 3008. On se retrouve avec une Renault capture. 1 gamme en dessous.

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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