best experience ever

excellent service

Excellent customer service, very good quality of people

I bought my insurance anticipated and was sure that it covered collision and theft, but they make me buy their insurance almost Us30.00 daily plus, minivan wasn’t in good shape inside either exterior, old model. Had a hard time finding the right place.

Really easy going web page and friendly app to rent a car.

everything as planned

One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!

DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.