Easy and seamless rental experience

Chris

Malaysia

Reviewed: Sun, Dec 1, 2019

About EPTA: 9.7 /10

Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.

About QEEQ: 10.0 /10

Simple and easy to use platform. No issues were experienced with my rental, would personally use it again.

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Economy | Perodua Axia or similar

1 days rental

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

N.Abdullah

Malaysia

1 days rental

Economy | Perodua Axia or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Mon, Dec 9, 2019

“A bit disappointed because i was only given 2 bars of petrol.”

About EPTA: 5.7 /10

In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.

About QEEQ: 7.0 /10

Booking platform was fine.

Mr. Bala

Malaysia

1 days rental

Mini Van | Toyota Innova 2011-2014 or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Tue, Apr 30, 2019

“Excellent Service - both EPTA and Easyrentcars.com”

About EPTA: 10.0 /10

Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.

About QEEQ: 9.0 /10

Simple and easy

Y.KOW

Malaysia

1 days rental

Economy | Perodua Myvi or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Wed, Jun 20, 2018

“New car, very clean, nice, well maintain”

About EPTA: 10.0 /10

Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.