good

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

booking and purchasing of insurance is very smooth

Great supportive stuff

Quick reply, I had a trouble with the payment when I have revised my booking, but quick action taken by EasyRentCars. Thanks

I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .

Easy and efficient to use.

Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.

Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing