It is easy, don’t have to wait for long time, we have a very good Experiences.

The West Palm Beach location is the worst. Customers wait more that 1 hour just to pick up a car that was already paid.

The counter staff never got the info from your agent that our plane was landing at 2:20 instead of 1 They wanted to charge us extra and then they realized it was less than a 2 hour difference. I was not aware that we needed to bring our insurance card. The list was not clear.

Booking was easy

Other than the car being dirty when first given it the process was extremely smooth. Counter help was excellent especially when he went out and washed the car himself!

Excellent. No issues whatsoever.

Car had a keyless entry with an almost dead battery. No wiper fluid, windshield was filthy on the inside, and a bumper that was hanging on for dear life. We had to wait over a half hour at airport for the shuttle and again a half hour when we returned the car. What rental makes you wait 1/2 hour when you have a flight to catch. Their recording said they pick up every 15 minutes and they only have 1 van, which makes that impossible. They also made us call our insurance to prove we had collision insurance. They should have told us ahead of time if they wanted us to provide this.

Poor car. Tyres just about legal