Pleasant

The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.

Very enjoyable experience

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Like: Our car was an upgrade and a very pleasant one at that!

Dislike: Rear taillight out had to replace, however was reimbursed upon return.