19 Car Rental Brands at Bangkok Suvarnabhumi Airport (BKK)

Car exceeded expectations but staff not answering Line or WhatsApp but could be due to New Year

Reviewed: Apr 24, 2024

차럥 상태가 좋았다. 카운터 직원이 친절했다

Reviewed: Apr 15, 2024

1. รถใหม่ป้ายแดง สภาพดีมาก แต่จริง ๆ รถเช่าอยากได้ป้ายขาวมากกว่า เพราะกังวลว่าอาจมีปัญหาตอนขับกลางคืนหรือขับออกต่างจังหวัด 2. ระยะเวลาคืนเงินมัดจำค่อนข้างนาน (15 วัน)

Reviewed: Dec 16, 2022

모든면에서 훌륭한 서비스였습니다

Reviewed: Dec 24, 2023

All very good

Reviewed: Jan 7, 2024

It would be better if there are more obvious signs, such as larger BANNER and flags. It will be easier to find the PICK UP position.

Reviewed: Apr 20, 2024

Thank you very much for upgrade to Yaris Aktiv :)

Reviewed: Mar 2, 2024

満足しています。返却場所への道順がとても緊張します。

Reviewed: Jan 12, 2024

The rental car process was smooth and efficiently carried out and there’s not much of hassle and trouble

Reviewed: Dec 16, 2023

During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.

Reviewed: Jan 14, 2024

空港内のカウンターで受付を済まし外の駐車場まで乗せて連れて行ってもらう初めての体験でした。 返却も同じ場所で借りていた車で空港に送ってくれました。 以前、返却時に空港近くの道路を迷いぐるぐる何周かしましたがグーグルナビのセット位置まで分かりやすく教えてくれるので迷いませんでした。 車両も綺麗で問題ありませんでした。 また利用したいと思います。

Reviewed: Apr 20, 2024

I had a little extra charge to adjust the pickup and dropoff time

Reviewed: Jan 24, 2024

Outstanding!

Reviewed: Jan 17, 2023

Everything was fine.

Reviewed: Mar 7, 2020

Booking platform suggest a Toyota Fortuner but they only provide Issuzu MUX which is quite different in comfort. The car provided also had uneven wheels which made the car vibrate uncomfortably at high speeds.

Reviewed: Jul 27, 2019

The car has got a lot of miles! The one I have is over 160000 kh already

Reviewed: Mar 31, 2024

Excellent got new car

Reviewed: Mar 21, 2024

早朝便での入国であったが24時間対応なのでとてもありがたい。ただ返却場所を探すのが難しかった。

Reviewed: Feb 28, 2024

차량 반납시 찾오기가 힘들어요 돌아올 장소 네비게이션에 저장해주시면 좋겠습니다

Reviewed: Dec 19, 2023

　QEEQは初めての利用で、Chic Car Rent の車を借りルのも初めて。レンタルしたのは、HONDAのBRV。２０２１年に新車が出ているのに、１７万㎞以上走っている使い古しすぎる車。 　Chic Car Rent は、タイのHONDAのディーラーでで、現行車を扱っているはず。なのに、ここまでボロい車を提供するとは・・・。ガッカリです。 　このボロい車。雨が降ってもワイパーはボロボロで効果なし。ひどい！運転に支障はないものの、ずっと室内はガタガタと異音がして気になる。

Reviewed: Nov 1, 2023

Good car, nice service.

Reviewed: Mar 25, 2024

円滑に進み待ち時間もありませんでした。 英語ですが返却場所、給油所のＱＲコードで返却時ま問題ありませんでした。

Reviewed: Jan 13, 2023

Good experience of car rental in Thai

Reviewed: Jan 9, 2023

Good car good experience. A lot of fun in this trip. Will book again next trip. Thank you.

Reviewed: Mar 4, 2021

Value for money. Will choose them again next time.

Reviewed: Mar 12, 2020

受付カウンターの方はスムーズで良かったです。 去年から5回お借りしていますが、Europecarも含めて、古い車ばかりです。 距離も80,000Km～120,000Kmのものばかりで残念。 日本だと原則、4年以下の車なのですが。。。 WIPER(ウォッシャー)のタンクに水がない。 ガソリンが満タンではない。(これは今まで100回以上、色々な国でレンタカーをお借りして初めてでした。) 満タンでなかったので、チェック用紙にきさいしてあったので、サインをしました。 走り出して直ぐに、20くらいのデジタルメモリが1つ消えました。 返却前にスタンドで給油して、このくらいかな？って、メモリをチェックして返却したら、給油の時より1メモリ減っていて、300Bの請求をされました。 納得いかず、支払わないと言ったら、デポジットから引くので良いですよ！ 日本人の私には、信じられないです。 以前、満タン返しをしなかったときは、概算500Bと給油をする移動費用で100B請求されて支払いました。 にもかかわらず、流石に今回、なっとくいかず、メールしました。 日本、パリ、オーストラリア、USのEuropecarさんでは、勿論、凄く良いです。 タイのスワンナプーム空港は二度と借りないです。 オフィスのMISS TIM？さんは、ルールだからしかたがない！っと、おっしゃっていましたが、ここの会社の社則？柔軟性の指導？をしないとダメだと思います。 レンタカー会社の中で、トップクラスの規模なのに、サービスに問題があるのが残念です。

Reviewed: Mar 3, 2024

차량 연식이 너무 오래되어 상태가 좋지 못했다.

Reviewed: Dec 25, 2023

スタッフは特にこれといって何もありませんが、車両はやはり130,000キロ以上の傷だらけの車両でした

Reviewed: Dec 16, 2023

Great vehicle.

Reviewed: Jan 4, 2023

Car was ok a bit battered and old The back window was very hard to see out of as the film was taken off and left a sticky residue overall car was reliable and economical

Reviewed: Dec 27, 2022

予想以上に傷だらけの古い車だった。 日本語堪能な現地スタッフのサポートあり安心。

Reviewed: Feb 27, 2024

counter staff must improve. services too bad

Reviewed: Mar 9, 2020

Car was relatively good. Service staff friendly.

Reviewed: Mar 9, 2020

Car was not as advertised, no rear seat belts and no air con, no alternative cars to hire, a bench seat instead of rear seats, arrived to find I would be driving in Thailand while people and children in rear of car would not be wearing seat belts

Reviewed: Feb 22, 2020

The car wasn't in a very good technical condition. Everything else was ok.

Reviewed: Jan 22, 2020

返却場所の説明と資料をもらったが, 指示が不完全で一度間違えた。その後, 迷いながら偶然たどり着いたが, 資料は分かりにくい。

Reviewed: Jan 21, 2024

スタッフはフレンドリーで良い人達

Reviewed: Jan 4, 2024

The car exceeded our expectations. We got a free upgrade and the car was brand new! Will keep booking through Qeeq for sure. We also recommended this service to many others!

Reviewed: Nov 13, 2023

I got a brand new car, the staff was great, only little amount on deposit, great documentation for drop-off

Reviewed: Jun 10, 2022

Very clean and wonderful service

Reviewed: Dec 14, 2020

Excellent

Reviewed: Nov 14, 2022

รถตามรุ่นแต่อยากให้มีรุ่นใหม่ๆ กว่านี้หรืออัพเกรดเครื่องเสียงในรถ

Reviewed: Sep 4, 2022

Should be more generous if the car is returned later. I wrote the flight arrives 12.30 hs, the booking was made 12 hs, which is not possible to pick up a car, when the flight arrives 12.30 hs. Then all the extra hours were charged. Many other companies do not charge up to 3 extra hours!

Reviewed: Aug 5, 2022

Very reliable operator. Was ready when I arrived at the service desk. Everything went smoothly. The car even had accessories such as charging cables and phone holder which was a nice gesture.

Reviewed: Jan 26, 2022

Great service from start to finish. I had a minor accident on day 2 of the hire. Reported it straight away and staff very helpful. I will book with YesAway when I return to Thailand in 2022.

Reviewed: Dec 7, 2021

Excellent Service. The Staff is so cooperative and helpful. 10/10

Reviewed: Jun 7, 2022

National provided very good service and I will come back again.

Reviewed: May 21, 2020

まあまあ良かった。

Reviewed: Apr 24, 2020

For National - Car was in great shape and very clean and comfortable. (Except left side fog lamp light missing). But definitely overpriced. It was not value for money deal. Except for the price everything was good.

Reviewed: Feb 18, 2020

Car was a bit run down but functional.

Reviewed: Feb 3, 2020

実際には日産ではなくトヨタだった。

Reviewed: Jan 26, 2020

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

Reviewed: Jan 29, 2020

I just don’t understand why they charge $5000 baht for deposits and told me will refund me the amount in 2 week time, Who should pay me for the exchange rate??? For the bank charger?

Reviewed: Dec 19, 2019

No Thrifty counter.

Reviewed: Sep 19, 2019

Helpful staff

Reviewed: Jan 14, 2020

Need to sign another contract with 5000 baht deposited for car damage. The document had a small tick on one damage, it was rule out after request. But it was signed and return to the staff of KPN. Got the image that any mirror scratch( such as scratch by sand) will be charged. It is bad feeling than other car rent companies in Bangkok.

Reviewed: Jan 13, 2020

First time trial with good result

Reviewed: Nov 15, 2019

No staff was present when arrival at the agreed pickup point, only after 2 spoken phone calls then they drove the car at the arrival gate. Car looks new but aircon started giving problem at day 1 (less than 2 hrs into the drive). At day 3, aircon totally failed with many warning lights lit up. Had to drive more than 3 hrs in hot weather back to Bangkok airport with heavy jam. When returning, called staff 1 hr as agreed before arriving only to find out that they were not there waiting. Had to call them again and waited for them to arrive. Feedback to them about the aircon and the warning lights for the engine and staff just brush off

Reviewed: Oct 20, 2019

The pick-up location was different from the one written on the booking information. When we went to the location instruction, it had moved to another location and we had to call and look for it. We wasted quite a long time after arriving at the airport. Especially it was after midnight, it was not a good experience for us.

Reviewed: Oct 16, 2019

スワンナプーム国際空港からバンで営業所まで行き、レンタルの手続きのため、時間を要する。 今回、フロントバンパーが脱落しかけていたので、走行中不安だった。

Reviewed: Jan 9, 2020

I wasn't expected to pay 8000 baht as a deposit and it came as a surprise. And now that I return the car with no damage, they need 15 to 30 days to refund me. This is unacceptable The car they gave me was in very poor condition. There were a lot of scratches and a couple of dent around the vehicle. The interior was very dusty and dirty. The rear windscreen was covered with a layer of dust. Overall condition was very poor.

Reviewed: Dec 31, 2019

The car is quite old with no bluetooth capability, but good that it is clean inside. Long waiting time with the counter booth in airport, after that the shuttle and the service at Avis pick up location is fast.

Reviewed: Dec 17, 2019

It was fast and easy. Staff recommend to take the extra insurance, for precaution.

Reviewed: Nov 30, 2019

very nice ！！！！

Reviewed: Aug 24, 2019