18 Car Rental Brands at Kuala Lumpur International Airport (KUL)

Great experience 3rd times use never fail

Reviewed: May 13, 2024

Car is very well spacious. Need to remodel the car to the newest model

Reviewed: Apr 14, 2024

We got the make and model that we ordered and provide WhatsApp support in case you got any query and support during the rental period.

Reviewed: Dec 2, 2023

Staff are very friendly and accommodating, our flight were late, they were able to pick us up and take us to KLIA1 to pick up the vehicle. Drop off process are easy to follow, will definitely rent from them again.

Reviewed: Aug 9, 2023

Stuff are very friendly and professional, pickup process was easy and drop off process are even easier.

Reviewed: Aug 9, 2023

When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.

Reviewed: Mar 29, 2024

Very friendly and helpful staff

Reviewed: Dec 14, 2023

事前にwechatでの連絡先の情報があり、到着時間やピックアップ、返却後の送りについてもコミュニケーションが取れていましたので、とてもスムーズでした。スタッフの方も笑顔でとても印象が良かったです。

Reviewed: Sep 21, 2023

The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.

Reviewed: Feb 8, 2023

マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。

Reviewed: Dec 15, 2022

Though the one I rent was not the foreign brand performance car but it was reliable and everything worked fine for my 5 days rental. Fast and good information provided before pick up and return.

Reviewed: Mar 7, 2024

受け取り場所がわかりませんでしたが、 スタッフの方から電話を頂きスムーズでした。 とても素晴らしいスタッフでした！ thanks! Ferid

Reviewed: Jan 10, 2024

始めは心配で、結局は最高です。

Reviewed: Mar 8, 2020

Really helpful, friendly and supportive staff. The car was clean and in well maintained condition.

Reviewed: Feb 7, 2020

Everything was easy and the car was nice and new. Only comments were the wipers were bad and the wiper fluid was empty. (And you'll need those often in KL)

Reviewed: Dec 16, 2019

Recommended car rental in malaysia

Reviewed: Jan 4, 2024

Very good. Service good. The branch is easy to find. We got free upgrade and it's a newwww car! The rental process is easy and fast. Everything is smooth. Niceeeee!

Reviewed: Dec 22, 2023

New and clean car. Staff was very helpful.

Reviewed: Dec 13, 2023

Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.

Reviewed: Nov 30, 2023

I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.

Reviewed: Jan 8, 2020

Friendly staffs and cars were superb.

Reviewed: Jan 7, 2020

I got free upgrade to Honda BRV with no extra charge.

Reviewed: Jan 7, 2020

I got free upgrade to Honda City with no extra charge.

Reviewed: Jan 7, 2020

Good stuff and service! It was a good shop anyway

Reviewed: Aug 31, 2023

決して綺麗な車ではないですが、車内は広く、運転しやすかった。

Reviewed: Aug 21, 2023

Very good service however I can’t get the selected car model. Anyway I experienced the wonderful journey.

Reviewed: Jun 9, 2023

The car given to me was an upgrade from a Proton Persona to a Nissan Almere. Power and handling was lacking but it was good enough for a point to point car.

Reviewed: Feb 23, 2023

We got a Nissan 5-seats X-trial instead of the Honda CRV 7seats we ordered. The car seats are full of stains, especially the back row, don't even feel comfortable placing our personal belongings on it. Fortunately, no one needs to seat in the back row. The customer service was better than expected after reading many negative comments about them online. No proper instructions on drop-off point, the staff said to search KLIA airport blok D in google maps but it cannot be located!

Reviewed: Apr 29, 2022

Nil

Reviewed: Feb 5, 2020

Make it at least two staff available at service counter for more convenient.normally waiting time at counter make me NOT HAPPY .

Reviewed: Dec 3, 2019

Pickup of the car was smooth and easy. Friendly operator.

Reviewed: Sep 20, 2022

Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.

Reviewed: Sep 14, 2020

The vehicle need proper service and checking to make sure it under good condition before rent out as good condition vehicle is more secure for the user.

Reviewed: Aug 4, 2020

The car shown in the platform is Audi A1 or similar but I was given a Honda City. There is no way Honda City is similar to Audi A1. I did asked Paradise, they say they do not have Audi in the car listing and certainly will not put that in platform. I do not know which side has problem. The apps or the car rental company.

Reviewed: Feb 11, 2020

I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.

Reviewed: Jan 22, 2020

まあまあ良かった。

Reviewed: Apr 24, 2020

Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.

Reviewed: Mar 15, 2020

good

Reviewed: Mar 11, 2020

Good service,

Reviewed: Feb 25, 2020

We collected the car during midnight, there is only one person working. Thus make the process slower.

Reviewed: Feb 16, 2020

I got free upgrade to brand new Hybrid Car.

Reviewed: Jan 8, 2020

Like: Everything is great as expected except Poor Office Location (which is not your company fault) since the Airport authority decided to house all car rental companies at such a remote/hard-to-find location.
Dislike: Location of all car rental companies being located

Reviewed: May 7, 2018

The location rental firm is inside a payable multi_story car park building, it is so hard to find and drop down a car.

Reviewed: Sep 30, 2019

I booked a car with boot since i have few large bags, however i just received smaller car without boot. We were struggling to fit in all of our bags and really put us in cramp space. Need to placed some bags on car seat. Since i am travelling with small kids, i need to take risk of my kids safety. Since we have no option available and considering my kids were tired from long haul flight, i had no choice.

Reviewed: Jul 24, 2019

Very friendly staff and very easy to pick up and drop off. I also called them to check fuel type and they were very helpful and knew the car well when I couldn't find the lever to open the fuel cap.

Reviewed: May 21, 2019

very good !

Reviewed: Feb 11, 2019

Like: I got what I expected
Dislike: the car was not new, it had 130K milage but well maintained. help covered only car not working. I had a flat tiered, that I had to fix myself.

Reviewed: Aug 24, 2018

Like: all
Dislike: nothing

Reviewed: Sep 4, 2018

Like: Free upgrade to better vehicle, staff reached earlier than promised time.

Reviewed: Feb 11, 2018

Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
Dislike: Nothing

Reviewed: Dec 16, 2017