20 Car Rental Brands at Perth Airport (PER)

The car was clean and in great condition. The size is exactly what I expected. The staff went out of their way to be helpful, and were lovely.

Reviewed: May 14, 2024

飛行機遅延への対応が非常に丁寧で助かりました。

Reviewed: May 6, 2024

The ability to pre register made picking up the car a breeze. We were away in less than 10 minutes. Counter staff were super friendly and helpful and shuttle bus was quick and easy. We would definitely book with City Centre Car Hire again

Reviewed: Mar 31, 2024

スタッフがフレンドリーで正直でした。

Reviewed: Mar 22, 2023

City Car Centre were so amazing. I will definitely be using them again the next time my family is reuniting in Perth

Reviewed: Sep 4, 2022

The car was in excellent conditions and performed very well

Reviewed: Mar 31, 2024

I like the convenience of the branch office that's right next to Perth International Airport. The staff is very friendly and helpful too. The drop-off of the car key is easy too. No need to go through the office & counter. The car is good.

Reviewed: Mar 13, 2024

It's been ten days and I still haven't gotten my deposit refund. And The drop off point is difficult to find. We do not know where is the office. The office in The airport is closed when 6 pm.

Reviewed: Jan 11, 2024

Not happy about the hidden costs for insurance for windscreen and headlight glass. Then told that excess of $ 5000 if the car was involved in an accident. The Vehicle is very unsafe to drive. Wanted a Carolla and got a Chery as an upgrade. The lane detection not very accurate and the auto correct to aggressive, causing me to have hold the steering more intensively, hands sore after driving. the speed notification shown on mthe dashboard, inaccurate to whats on the road. Sometimes showing 80 or even 50 on a 100 km zones. At times GPS on phone would warn of speed limit on the road and the indication on the dash would be different. Will not drive this type of vehicle again.

Reviewed: Dec 20, 2023

For a small car, it was great!

Reviewed: Aug 10, 2023

The car was great. The staff were very friendly and helpful at pickup and drop off . Very good experience

Reviewed: Mar 31, 2024

Car exceeded my expectations. Just had a slight wait as they were turning around the car for me. Otherwise was a very smooth process in car collection and return.

Reviewed: Dec 27, 2023

Citywide staff were very helpful, accommodating and very efficient. We had a very neat and clean car.

Reviewed: Jan 24, 2024

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Reviewed: Dec 27, 2023

Staff is friendly and we managed to get a big car

Reviewed: Jan 29, 2023

All good, clean car, good experience

Reviewed: Apr 12, 2022

friendly staff easy drop off

Reviewed: Apr 22, 2020

better to provide a map for the return area of car

Reviewed: Mar 20, 2020

The car did not exceed my expectations. It was old and seemed to struggle on the freeway over 80km/h. Not the car I thought I had booked. The staff however, were lovely. Very friendly and professional!

Reviewed: Dec 14, 2023

We were very happy with the ease of car hire We were there for my father’s funeral so didn’t need any complications Staff were great and the car was excellent.

Reviewed: Dec 6, 2023

The pick up service staff, a Chinese lady, could have been more proactive and accomodating I was given a Toyota altris

Reviewed: Nov 19, 2023

Time for picking up was a bit long as we have to wait for staff to be available. But it’s was all good. Just a down side that Apaec in Perth airport closed at 3pm. So we have to pay an extra $40 for drop off after 3pm

Reviewed: Dec 21, 2022

Counter staff was excellent, but there was no one there briefly when we arrived to drop the car off early. They weren't long, but a key drop off box or a note on their door would have been good. If we had waited longer I think we might have been cross.

Reviewed: May 17, 2022

Amazing new and spacy car with free upgrade.

Reviewed: Dec 6, 2023

Perfect experience and easy and smooth.

Reviewed: Mar 12, 2021

Got an upgrade vehicle was clean tidy and new

Reviewed: Feb 25, 2021

The charged too much money from my card. According to their statement, it should be only additional 20 AUD for fuel (although tank was almost full), but they charged 40 AUD.

Reviewed: Mar 20, 2020

Great!

Reviewed: Feb 19, 2020

Well done

Reviewed: Nov 22, 2023

The woman at the check out counter was extremely nice and helpful. She provided valuable information and directions. The car did not have floor mats and the bottom carpet had a hole worn through. The return area at the Perth airport was very confusing and I saw several cars/drivers circling the airport. I also had to circle twice as the signage was poor.

Reviewed: Jul 21, 2023

Great service, was quick in and out and on airport too

Reviewed: Apr 28, 2021

The counter staff not at desk, had to wait 45 minutes for someone to arrive at 10.45am

Reviewed: Mar 22, 2021

Really fuss-free! Love it!

Reviewed: Feb 22, 2020

The car was great, just the right size for what we needed. The process was simple and easy from booking to pick up.

Reviewed: Nov 10, 2023

Really helpful staff and an ideal size vehicle for our needs.

Reviewed: Sep 17, 2023

Like: Car matched to the reserved. Car condition very well.

Reviewed: Aug 30, 2018

Good car as the mystery car. Very happy with what I was offered.

Reviewed: Aug 16, 2023

the staff is very kind and funny i really appreciate them. and the condition of car was so nice

Reviewed: Aug 9, 2023

Good except credit card charges

Reviewed: Mar 16, 2020

I rented a medium size car but as there werent any available we got a 6 seats van for 2 people and i couldnt change it for another car. Too big for us!

Reviewed: Mar 4, 2020

I was really impressed with friendly and professional staff members in ACE Rental Cars office at Perth Airport. Special thank you to Karen! She explained everything very clearly and made me feel really comfortable driving away with the hired car.

Reviewed: Feb 23, 2020

Great service, will use again.

Reviewed: Feb 2, 2023

The car was in superb condition, the process of pick up and drop off was supported by their shuttle from the airport. Fully recommended!

Reviewed: Nov 21, 2022

On the booking confirmation the price to pay at the counter was 411.90$ this price miraculously increased about 30$ when we needed to pay and nobody could tell us why. No birds put the blame on qeeq.

Reviewed: Oct 28, 2022

Brilliant service with quick airport pick up, smooth pick up process and drop off for hire car. Would highly recommend no birds

Reviewed: Jun 9, 2022

It was good car to drive

Reviewed: Feb 28, 2021

The Hertz customer service was excellent and gave me a choice of vehicles which was perfect for us travel

Reviewed: Aug 16, 2022

Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday

Reviewed: Mar 23, 2020

They upgraded us to toyota camry hybrid and did not charge us for a little scratch on front left lower bumper

Reviewed: Mar 3, 2020

Good customer service. Excellant car condition. Affordable

Reviewed: Jan 13, 2020

Good and easy

Reviewed: Jan 7, 2020

Better if a location was indicated for pickup instead of calling them. Had issues & couldn't get them for awhile

Reviewed: Mar 9, 2020

Great customer service

Reviewed: Oct 16, 2019

Matt was understaffed and hence I waited a whole hour for the car, but I loved that the company delivered the car to the airport, without me having to take a shuttle.

Reviewed: Jun 5, 2019

Counter staff was beyond excellent, car was great, we did have to wait a long time, but it was worth it.

Reviewed: Feb 27, 2020

The car met my expectation

Reviewed: Dec 9, 2019

The counter staff told us to drop off the car at the short term carpark when returning, I did that and went to hertz counter to return the keys. Then I was told I went to the wrong carpark and had to drive out again to another carpark. I had to paid 8aud for parking at short term carpark. The staff did not communicate well when we picked up the vehicle.

Reviewed: Nov 11, 2019

friendly and helpful counter staff.

Reviewed: Nov 7, 2019

The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.

Reviewed: Oct 14, 2019

Both the service from staff and condition of the car exceeded expectation. We will certainly make use of their services in the future.

Reviewed: Feb 19, 2020

Staff were friendly. Even sort out my issue when i left my glasses in the car after returning it. Their rental price is pretty cheap too

Reviewed: Nov 4, 2019

The Office was closed by 12pm even though pickup was stated as 12pm. I had to rent from another company for 1 day so it cost me more money. They should have send a reminder to say they close before 12pm so that customers will not be left stranded

Reviewed: Sep 24, 2019

Dislike: On picking up the vehicle via the Perth Airport, I was left at the airport almost 2 hours without communication. On arriving at the airport, I rang the company and was advised that they would have someone there to pick me up as soon as possible as the pick-up car still had a run to do to the international airport. Then nothing. I tried to ring the company again and again and no response. I rang the base company in Sydney and they said they would check it out but no answer back. Rang everyone again and again but no responses except to say that they couldn't connect to the Perth base. After about 2 hours, I decided to catch a taxi to the street address. All they had to say was that the phones were down and that there was nothing they could do about it. They were not at all concerned about my situation. I was so angry by this time. Surely, a business such as this, would have mobile phones to use in such situations! However, I was very happy about the car itself. Very comfy and great to drive. Good on petrol. Allnwas good when returning the car.

Reviewed: Jan 12, 2018

The water for the windscreen wipers was empty. A reversing light was out. More attention to these small things is important - suggest you develop a checklist for getting cars ready for clients. Your service people in Perth sold us additional insurance which we discovered an hour later was not needed. Now we are waiting for a refund. They didn't know who the underwriter was for the insurance. Very poor

Reviewed: Jan 9, 2020

Great value, good car, but outside of the terminal, takes 15 mins to come pick up plus another 10/15 drive and then some time to get the vehicle, when we returned there was no one there, we had to call for pick up, I have not received a receipt after returning the vehicle

Reviewed: Jan 6, 2020

Nice car and good staffs

Reviewed: Jan 2, 2020

Great service.

Reviewed: Dec 30, 2019

Great

Reviewed: Dec 21, 2019

The pick up counter is easily located once we cleared the custom clearance. However there was only one service staff handling the bookings at that time and it took quite long for us to collect the keys. Vehicle collection point was a few minutes walk from the terminal.

Reviewed: Dec 15, 2019

we got free upgrade to luxury SUV which make us really grateful. the car condition is excellent.

Reviewed: Dec 13, 2019

We arrived at midnight and AVIS is very helpful in helping us with welcome smile and ensure all our needs and queries been handled.

Reviewed: Dec 10, 2019

There were a queue hence we had to wait for at least 30 mins to pick up the car. But service is good, location of car rental is just right next to the arrival hall. Easy to locate, car is clean and what I needed. Drop off is easy too.

Reviewed: Nov 18, 2019

Excellent customer service when picking up and dropping off. Car in good condition, given the kms it had done. Great value for money.

Reviewed: Oct 13, 2019

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

Reviewed: Oct 12, 2019

Staff helpful, pickup easy. Car prepared and waiting.

Reviewed: Aug 31, 2019

It a good company offer a good car with cheap price. VALUE FOR MONEY .

Reviewed: Aug 11, 2019

all was good

Reviewed: Aug 6, 2019

Car came with Apple Carplay which was godsend!! Fuel consumption low. Car was reliable.

Reviewed: Aug 13, 2019

car was fine. counter service was excellent. location of pick up was poor at Perth

Reviewed: Jul 23, 2019

I had wait longtime for car wasn't ready.in the end I requested a upgrade I only booked one day an in the end that's what they did. If car isn't available offer another car straight away so not wait longtime people have timetables

Reviewed: Mar 9, 2019

The rental car was not ready at time of pickup. Car was parked in a different bay to the one told to me and written on the vehicle information. Car was not washed externally, evidence of mud and road grime evident.

Reviewed: Feb 12, 2019

Like: Initially I was concerned as I booked through a third party rental company as it was much cheaper than all the others.However, I couldn't be more happy.The whole process was very easy and seamless.The car was immaculate. Would highly recommend Easy Rent Cars and would do it again.

Reviewed: Apr 17, 2018