27 Car Rental Brands at Santorini Airport (JTR)

I was informed on booking that someone will be waiting outside the arrival hall to assist me with the car. There was no one and I had to ask around. A staff from another company directed me on the direction to the car rental office, which was outside the terminal, about 500m away. Otherwise the car was good and I had no problems using it.

Reviewed: Nov 3, 2024

Excellent service, and the front desk staff was very helpful

Reviewed: Aug 1, 2024

Very satisfied

Reviewed: Jul 31, 2024

I had to wait in line for an hour to pick up the car. They gave me a brand new car. When I tried to inspect it, they rushed me to sign, saying there were no issues since it was new. It turned out to be a trap! When I returned the car, the staff immediately inspected the area under the front license plate. I was curious why they were so focused there. As soon as I got out of the car, they claimed there was damage under the front. They asked if I knew about it. I was certain that there had been no accidents during my rental period. As for the small dent under the license plate, who knows if it was already there when I picked up the car! They rushed me to sign the paperwork at pickup, and now I realize it was intentional. They took me to the service desk, where an older woman rudely told me I needed to pay over 400 euros for that small dent. Charging that much for such a tiny dent is definitely a scam, taking advantage of my full insurance. Always choose a big rental company in the future. These small companies might be cheaper initially, but they can cause limitless trouble down the line.

Reviewed: Jul 15, 2024

Very satisfied!

Reviewed: Jul 13, 2024

Enthusiastic and attentive, knows how to connect with customers, professionally detailed process management, quick service, and good vehicle condition.

Reviewed: Jul 5, 2024

Very good

Reviewed: Jul 2, 2024

The service was excellent, but the deposit refund was a bit slow.

Reviewed: Jul 27, 2024

Offered insurance upsell

Reviewed: Jun 2, 2024

They charged me 350 euros for a scratch, total scam!

Reviewed: May 13, 2024

The service was good, but the car condition in Santorini was a bit frustrating. Managed to make do.

Reviewed: Oct 10, 2023

It's okay

Reviewed: Jul 13, 2024

Pretty good

Reviewed: Jun 4, 2024

We arrived after business hours, but a local helped us call, and for an extra 24 Euros, they drove over to pick us up. Overall, it was quite good.

Reviewed: Sep 8, 2022

Very satisfied

Reviewed: Jun 29, 2024

This is the first time I've encountered being denied an early pickup. The elderly man at the front desk had a sulky face as if I were trying to cheat them. I've rented cars in many countries, and almost all companies allow a 4-hour early pickup. They are afraid that customers might take advantage of them. This company charges your deposit with a high exchange rate and returns it a few days later at a lower rate, causing you to lose some money due to the difference in rates. They are always finding ways to make money off you. This is the first time I've come across such practices after renting so many cars! Other companies would cancel the authorization, so the deposit would be refunded directly. Think you're done? Santorini is a scam. You add 10 euros of fuel, and you actually get 5 liters of air because it finishes filling in 2 seconds. The starting amount is 7 euros, and after driving only 90 kilometers, the fuel gauge doesn't move even after adding 20 euros of fuel. Locals seem to accept this way of scamming tourists! Avoid Santorini, it will make you miserable!

Reviewed: Apr 24, 2024

Car was bad in condition. Very bad. Dimitris was amazing

Reviewed: Jan 8, 2023

The people at avance were just the best and very helpful.

Reviewed: Sep 5, 2022

Excellent service

Reviewed: Apr 26, 2022

Very satisfied

Reviewed: Jun 26, 2024

Everything was fine. Just waiting for deposit release and I can give 5/5 stars

Reviewed: Sep 15, 2023

After exiting Santorini Airport, follow the path up to the second floor. They told me there was only one automatic car left, an old one. Because there are many steep roads in Santorini, I recommend renting a car.

Reviewed: Mar 4, 2024

Loved the car for the island. It was perfect. Barring a few scratches, the car was really clean. Centauro did a good job. Their staff was very helpful and courteous.

Reviewed: Jun 12, 2023

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

Reviewed: Oct 4, 2019

This company is absolutely awful. There was no one to pick us up, the location shown on the app was incorrect, we found it on our own, and the staff only accepted international driving licenses. We couldn't get the car. Eventually, we rented a car from another company at the airport with our Chinese driving license.

Reviewed: Jun 15, 2017

The service attitude was very good.

Reviewed: Aug 27, 2018

The car was much bigger and older than the one we booked at the reservtion so we were not able to park properly to the hotel´s parkway. We kindly asked to change the car to the company the next day but the representative refused to give us another car arguing they did not have any. He did not give us a solution. Very bad customer service.

Reviewed: Oct 20, 2022

Were up sold for a cost of 30 euros because we arrived a few minutes early and supposedly the car was not ready yet

Reviewed: Sep 15, 2022

There were two groups ahead of me, so I waited for half an hour.

Reviewed: Oct 9, 2018

Their English was pretty good, and the car rental process was quite straightforward. We had an early morning flight and the staff managed to meet us at the airport promptly, although there was an extra charge for services outside regular hours. Unlike in Germany, where you can just drop the keys at a designated spot free of charge if it's outside working hours.

Reviewed: Sep 4, 2018

Service speed was relatively slow

Reviewed: Jun 20, 2018

It's a great company, communicates very well.

Reviewed: Sep 7, 2016

Promoting upgraded vehicle models

Reviewed: Feb 12, 2022

Pas d'attente, accueil parfait voiture conforme à la commande

Reviewed: Sep 1, 2019

I have nearly ten experiences of renting a car abroad, and this is the worst condition I've encountered. The car is very old (possibly 10 years old) and has been repainted, without an office address for the rental company. The car's condition is extremely poor (the brakes make strange noises, and there's a fear it won't stop on steep slopes). The car is old with dented doors and numerous scratches. Since there was no documentation to indicate car damage (very irresponsible), we had to meticulously take photos as evidence. There was so much damage that we took around 150 photos, spending over an hour under the hot sun, which was very inconvenient on the roadside, hampering other cars and requiring us to move the car. The lighter socket was also broken, so we couldn't charge our phones, which was very inconvenient. If you are not returning the car near the airport, such as at a port, you need to pay an additional 15 euros in cash (even though the staff is driving to the same place, not sure why there’s a difference?!) If you need to pick up or return the car an hour or two earlier, there are extra charges, and there's no flexibility with only specific times every two to three hours for pick-up and return. This is the first time I’ve encountered such a rental company, it took us half a day. I recommend avoiding this company in Santorini.

Reviewed: Sep 28, 2021

The rental company staff were very friendly. They couldn't find my reservation from QEEQ but arranged a new car for me without changing the price. I suggest renting directly from the car rental company next time as QEEQ is unreliable.

Reviewed: Apr 22, 2019

Scheduled a car exchange, but the store was closed. They didn't answer the phone even though someone was obviously there. Almost missed my flight. Suspect they wanted to charge extra by not taking the car back.

Reviewed: Jun 16, 2018

No issues

Reviewed: Oct 7, 2020

V.good!

Reviewed: Oct 25, 2019

Good

Reviewed: Jul 3, 2019

Great service experience

Reviewed: Aug 22, 2018

Very efficient service

Reviewed: Jun 22, 2017

there was only ine guy behind the counter! ling waiting time....but it was ok for me.

Reviewed: Aug 25, 2020

No Budget sign at the booth. In fact it was running by Avis. No one at the counter have to wait for sometime. Asking too many documents which I have never experienced. Once bought extra insurance things turned around. He became very nice. Blood face all he wanted was extra money.

Reviewed: Dec 1, 2019

Even though I filled up the tank and showed the gas station receipt, my credit card was still charged 27 euros after returning the car. Very angry. I advise everyone to safeguard your wallets and avoid renting from this company.

Reviewed: Oct 7, 2019

The staff was very rude.

Reviewed: Oct 2, 2019

Excellent

Reviewed: Jun 17, 2017

Staff is kind and helpful. It took only 5-10min to process.

Reviewed: Nov 17, 2019

Arrived at 8:30 PM, only one or two people in line, got the car quickly.

Reviewed: Sep 30, 2019

There was no instruction on how to use the vehicle, which made it difficult for me to open the convertible top. Picking up the keys by myself and then going to the parking lot with my luggage was a bit troublesome.

Reviewed: Apr 9, 2019

It was quite late when we picked up the car, probably due to the last flight. There was no car inspection arranged; we just filled out a form, which stated that we received the car with a full tank, and were handed the keys. We found the car ourselves in the parking lot. The car was in great condition. We originally booked a manual, but it was upgraded to an automatic, which we were very satisfied with.

Reviewed: Feb 15, 2019

Very convenient

Reviewed: Feb 14, 2019

Pas de soucis particulier. Seul point négatif : j'ai pris la voiture à l'aéroport et ai demandé de la rendre au port distant de 6kms. Cela m'a été refusé, m'occasionnent 3 heures de contre temps vu les embouteillages au port et les attentes de bus. Précédemment j'avais déjà loué un véhicule à Santorin et avais gratuitement pu le laisser au port.

Reviewed: Sep 14, 2019

The staff tried to sell the extra insurance with telling the scary things.

Reviewed: Aug 20, 2019

Terrible experience at picking up the car here. Just because I didn’t want to purchase their own insurance (because I had an insurance with a third company), they treated me in very rude manner. The guy seemed offended and started telling me that I was the only one doing such a thing and when I ask you to give me a piece of paper where he wrote all the conditions of the deposit I was paying he throw it to the bin in such a theatrical way saying that that paper was his (he should have studied drama instead of being a mediocre rental car assistance). Then he made me sign the contract when it said that the card did not have any scratches when I have not had seen the car and I politely asked to see the car first. He shouted at me saying that that was normal procedure. When I arrive to the car there were scratches so I had to make them come to the car and amend the contract by hand.

Reviewed: Jul 7, 2019

Worst rental car company ever! They try to screw every customer in the line including myself. They added extra fees that were not part of the agreement with Easyrentcars.com You should not so business with them!

Reviewed: Jun 24, 2019

Good

Reviewed: Jun 4, 2019

No airport pickup, changed the car model, other aspects were okay.

Reviewed: Sep 3, 2019

Flight was an hour late so no one waiting to pick us up, had to phone them but came promptly. Car was cheaper than other companies and the reason was it was older than others had a few scratches etc but drove ok and worried less about it. Staff were very friendly and helpful and their English was very good. Didn’t try and pressure sell any extra insurance or anything, would recommend as long as you don’t want anything new and shiny.

Reviewed: Aug 26, 2019

The staff provided detailed explanations.

Reviewed: Aug 10, 2019

Excellent service; good car.

Reviewed: Jul 22, 2019

I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car.. Overall experience is great just have to clarify with the staff before collecting the car.

Reviewed: May 30, 2019

The battery died on us half way through our week, but the company came out within 10 minutes of calling and gave us a new car- very efficient!

Reviewed: Sep 2, 2019

1. They don't have our Nissan Pulsar car ready when we reach there 2. They offer a smaller Nissan Micra and asked us to return the next day to exchange 3. And they offer an no need to fill petrol offer to us, so we returned the car without fill any petrol 4. They do not open until 8am, so they asked as to return the car at 730am without lock the door and leave the key inside the car

Reviewed: Aug 19, 2019

Car was too old and difficult to drive because of its terrible clutch and gearbox

Reviewed: Aug 2, 2019

Excellent

Reviewed: Nov 15, 2018

The company is small but the service is good.

Reviewed: Sep 10, 2018

Arrived at night, no queues, great service!

Reviewed: Sep 3, 2018

We arrived at the airport very late and asked them to deliver the car to the airport. However, the car they provided was not the one we had reserved; it was an old JEEP. What's even more frustrating is that the window broke and wouldn't roll up the day before we returned the car. It seems it's still better to rent from a big rental company.

Reviewed: Oct 26, 2015

There is no office at Santorini Airport. At the agreed time, a staff member will come to you with the car. The guy who assisted was very friendly and explained everything clearly. When returning the car, you might sometimes leave it directly at the airport parking lot without locking it or meeting anyone. Although this feels a bit unsettling, it seems to be fine.

Reviewed: Sep 15, 2014

No car available at pick-up, taken elsewhere and given a car with an empty tank, causing issues for returning with a full tank.

Reviewed: Oct 5, 2018

The car's condition was very poor and felt like it could stall at any moment. Initially, we were worried about fitting our luggage, so we deliberately rented a larger car. However, when we went to pick up the car, the staff gave us a Smart with a piece of paper as a license plate. The luggage barely fit inside, but it was very uncomfortable for passengers and there was no room for any additional luggage. Upon arrival at the airport, there was no staff to be found, so we quickly contacted the car rental customer service. The customer service representative said the staff should be holding a sign to greet us and asked us to contact the rental company. We called, and the rental company told us to wait. The airport staff noticed our anxiety and kept calling on our behalf. In the end, we missed the sunset completely. We didn’t get to see the sunset for the remaining two days on Santorini due to the weather, which was deeply disappointing. Given the perfect weather on the day we arrived, it made the disappointment even worse. This car rental experience felt like a total failure. I would have preferred not to book in advance and instead rent from a larger local company upon arrival to avoid such issues.

Reviewed: May 11, 2018

Supposed to be full-to-full, but it was actually empty-to-empty. They obviously had cars in good condition, but gave me a super old and broken one. I really don't understand where the high ratings came from.

Reviewed: Feb 11, 2018

It took us forever to find the car rental company after coming out of the airport, we couldn't find it at all! Called the rental company on-site and they said someone would meet us at the airport exit. We had to ask everyone at the exit if they were from the rental company until we finally found them. The guy from the rental company was squatting in a corner, and had I not asked, I wouldn't have known he was the rental company contact. Couldn't he at least hold a sign?

Reviewed: Oct 25, 2017

It was the cheapest option, so I can't complain much. Overall, it's okay, but the car was too old.

Reviewed: Sep 16, 2017

No staff, no cars. AVIS is blacklisted for life, and I will advise those around me not to use them.

Reviewed: Jul 5, 2018

The staff at the rental company were very friendly. The rental process was also simple and convenient.

Reviewed: Jul 27, 2014

Like: car is very clean and perfect, and staff explained everything
Dislike: we had to wait till 7.30 in the morning till the employee arrived and opened the office, long waiting time, they should open 24 hours

Reviewed: Jul 5, 2018