13 Car Rental Brands at Toulouse Airport (TLS)

Using Bluetooth on our phone a to lock and unlock the car was a problem as the system occasionally gave an error message and failed to work. The lack of a physical counter or a single point of phone contact to deal the problems we encountered was also very frustrating.

Reviewed: Sep 19, 2023

Pleasant and helpful staff, quick processing

Reviewed: Jul 27, 2023

הכל היה מצויין בעיקר שקיבלנו רכב של 7 מקומות

Reviewed: Aug 13, 2019

Trop d'attente pour récupérer la voiture... plus de 50 mins alors qu'il y avait seulement 3 personnes devant nous. L'agent était seul un vendredi soir à 19-20h et malheureusement très lent. Dommage...

Reviewed: May 8, 2019

Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.

Reviewed: Sep 19, 2022

Staff excellent.. friendly.. professional.. could not fault.

Reviewed: Aug 4, 2022

Le siège du véhicule n’était pas très confortable. Le véhicule essence boîte automatique m’a obligé a refaire 3 pauses carburant dans la journée.

Reviewed: Apr 28, 2019

Very professional

Reviewed: Sep 12, 2022

Wait time was way too long. Only a queue of c. 6 people but so slow in processing. Paid extra for a Volvo but was given a Fiat with no alternative.

Reviewed: Nov 5, 2019

We liked the car. Service for us at collection and drop off were good but another customer was getting a hard sell for extra insurance which would put us off renting with budget again. We did have to queue a long time to pick up the car.

Reviewed: Aug 20, 2019

Good

Reviewed: Jul 19, 2019

Temps d attente trop long pour la recuperation du véhicule. J aurai du récupérer le vehicule a 19h00 je l ai récupéré 1h30 plus tard suite a un probleme avec un client précédent. Il n y avait qu une personne pour accueillir et s occuper des clients. Pas tres judicieux...

Reviewed: Feb 13, 2019

All staff at the pick up were helpful, including the guys cleaning the cars. It was helpful to be able to pick up and drop off on the airport site.

Reviewed: Jun 30, 2022

Très bon service, rapide et aimable. Cependant pour la deuxième fois avec Europcar, le véhicule a manqué de ADblue dès la deuxième journée de possession. Une belle façon de faire un peu d’argent sur notre dos …

Reviewed: May 25, 2022

Helpful staff and provided a cheap upgrade for a more suitable car.

Reviewed: Apr 27, 2022

Europe car is one of the best car rental companies

Reviewed: Nov 30, 2021

I did not appreciate the "Hard Sell" for additional insurance when I did not really need !!!

Reviewed: Nov 26, 2021

The two ladies at the europcar in Toulouse airport were friendly, professional, patient and helpful. More than happy to help even gave us a weather update and fully informed us of Covid restrictions. Lovely to be looked after by two charming young ladies.

Reviewed: Aug 13, 2020

Super smooth & Easy collection and drop-off as always!

Reviewed: Mar 3, 2020

Staff were not that helpful and the car was dirty inside

Reviewed: Jan 31, 2020

Smooth as always!

Reviewed: Dec 20, 2019

All good, no problems, deposit was a bit harsh!

Reviewed: Oct 12, 2019

Great convenient location so close to the airport, smooth drop off and fly.

Reviewed: Oct 10, 2019

Car was ok. Wait time for collection wholey unacceptable, oven an hour as only one staff working.

Reviewed: Jul 3, 2019

There wasn't a rep at drop off so had to post the keys. Although we know the tank was full on return and no damage, I am still waiting for confirmation that no extra charges are being applied and the deposit has been cancelled.

Reviewed: May 14, 2019

All excellent except rather a long wait to pick up car.

Reviewed: Jun 26, 2019

Dollar was hard to find and you actually had to go to the Hertz desk - there was a small Dollar sign which I missed when I was first looking around. I queued for 45 minutes. The lady at the desk was dismissive and quite rude. When I questioned the insurance policy she looked annoyed an tutted at me. She couldn’t answer my query nor did she try. I was left to go and find the car, inspect it by myself.

Reviewed: Jun 19, 2019

Didn't appreciate, on pickup, the hard selling tactics of additional insurance and threats around penalties for damage or not refuelling the car on return. Stating that prices are cheap because there's an expectation that additional sales will be made on pickup made you feel you were being cheated. Ignoring all that, the car provided was in good condition and caused no problems.

Reviewed: Apr 15, 2019

had a problem with the snow chains / Socks, they gave me only 2 and they were all torn. I was refunded for the socks but couldn't go on mountains as to go back to office to change the socks was a 3hr drive that didn't make sense!!

Reviewed: Mar 7, 2019