17 Car Rental Brands in Abu Dhabi, Abu Dhabi, United Arab Emirates

Rubbish car

Reviewed: Nov 2, 2024

Pickup and parking were in a convenient location, and the service was excellent. It's trustworthy, but it's been a week and the deposit hasn't been refunded yet.

Reviewed: May 13, 2024

The staff was very enthusiastic. Initially, I didn't know the way, and they proactively led me to the parking lot to pick up the car. They also declined the tip I offered.

Reviewed: May 10, 2024

It's okay. The car was an old model, a Nissan Sunny, but with low mileage. It had done 19,000 kilometers when picked up.

Reviewed: May 9, 2024

Satisfied

Reviewed: Mar 3, 2024

One day business in Abudabai

Reviewed: Oct 31, 2024

Thrifty is a local car rental company. The pickup location we went to was small with only one or two staff members, but there was almost no wait. When consulting with the staff about rental and fee issues, they were very patient in answering our questions. The car pickup process went very smoothly. When returning the car, our rented vehicle had no scratches and had not incurred any fines, but the staff checked the car very thoroughly. There was a very small dent on the door, which was probably caused by another car's door hitting it in the parking lot. However, since it was not very noticeable, the rental company did not charge any extra fees. Overall, the experience was quite good.

Reviewed: Feb 20, 2024

The car is terribly uncomfortable and consumes a lot of petrol.

Reviewed: Mar 22, 2020

I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready. Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental... Where

Reviewed: Mar 17, 2020

The staff was quite friendly, but the service was slow.

Reviewed: Sep 26, 2021

All went perfectly fine. Efficient.

Reviewed: Sep 9, 2024

Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

Reviewed: Jun 24, 2020

Can’t stand the small print of paying for airport fees that are not mentioned previously or in contract won’t use again

Reviewed: Mar 25, 2020

Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.

Reviewed: Feb 25, 2020

The car rental shop was closed and they asked me to drive the car back to the hotel for them to pick up, which wasted several hours.

Reviewed: Sep 7, 2019

The service is quite good, and foreign staff are fairly professional.

Reviewed: Jul 25, 2024

The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.

Reviewed: May 21, 2024

Great service, explained all the terms in detail.

Reviewed: Apr 9, 2024

The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.

Reviewed: Mar 21, 2024

Very good, just a lot of people getting cars on the same day.

Reviewed: Mar 6, 2024

The vehicle was not delivered with a full tank and had no markings. It took at least an hour to find.

Reviewed: Jul 21, 2024

Average

Reviewed: May 19, 2024

Good service

Reviewed: Mar 24, 2024

The paperwork process was slow and inefficient.

Reviewed: Feb 4, 2024

Car was ok but old and a little tired. They took additional payment and the repayment time was a little excessive in my opinion

Reviewed: May 28, 2022

Convenient pickup and drop-off

Reviewed: Jul 2, 2024

Good attitude, fast service

Reviewed: Feb 14, 2024

Excellent

Reviewed: Jan 27, 2024

Satisfactory

Reviewed: Jan 11, 2024

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Reviewed: Jan 15, 2023

Overall satisfactory

Reviewed: Feb 19, 2024

Easy pick up... Clean car... Easy drop off.. Cheap rates

Reviewed: Nov 30, 2021

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

Reviewed: Nov 2, 2021

Very satisfied, the store is easy to find and parking is convenient.

Reviewed: Oct 2, 2021

Easy to find location, parking available at the entrance, fast service

Reviewed: Oct 29, 2021

There was a disputed fine when returning the car, and they couldn't help with the appeal. Handling the appeal myself was very inconvenient.

Reviewed: Jan 31, 2024

借りるまでに時間が少しかかりすぎた。

Reviewed: Jan 10, 2024

It's alright.

Reviewed: Aug 5, 2023

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Reviewed: Dec 6, 2022

got a Chevrolet Spark instead of a Figo as booked. on the website the Spark is cheaper, so basically waited 2 hours to get a downgrade and without refund or apologies. When the supplier cannot be trusted, what are the options ?

Reviewed: Apr 3, 2019

Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!

Reviewed: Sep 6, 2022

Like: I would recommend Dollar. New Car.. Good Support

Reviewed: Sep 7, 2018

NA

Reviewed: Aug 28, 2019

Yes

Reviewed: Jul 8, 2019

It is the badest trial i have ever been I booked premium insurance online from easy rent but when i went to pick the car they asked me to pay 120 dirham more for insurance again or anything happen i will pay and i took more time to pick the car and the petrol tank wasnot full.

Reviewed: Apr 29, 2019

No car was smaller. Having booked a Mitsubishi eclipse (or similar) the Ford we got really didn't feel like it was in the same class. However we managed.

Reviewed: Apr 22, 2019

Great service from in terminal office

Reviewed: Nov 1, 2021

Car met the expectations, was in good condition and relatively economical on petrol

Reviewed: Jan 24, 2020

Car was not the one advertised. It was dirty. Smaller then required, staff was rude. Never renting again.

Reviewed: Jul 2, 2019

Thank you so much for the awesome website. I used to contact the rental car office directly and got exorbitant rates. With Eastrentcars I got really competitive rates. The car was clean and new Opel Mokka. I did not wait for that much long about 15 to 20 minutes. Yes, the counter staff was helpful (his name is Edsel). He gave me a delay of two extra hours to return the car. The car rental office can make responding to phone calls faster. I had to wait and hang up the phone sometimes because nobody picked the phone up.

Reviewed: Jul 6, 2019

The location of the pick-up booth was not clear, the billboard only says Europcar, and we had no clue to know it corresponded to Interrent. For a while, we thought we had been scammed!

Reviewed: Jul 8, 2019