13 Car Rental Brands in San Jose, California, United States

There was a very long line at the rental counter that moved very slowly.

Reviewed: Aug 22, 2024

The overall experience was great. However, I was overcharged $40! I didn't realize this until I got home and looked at my receipt. How do I retrieve the money that I was overcharged? I paid $83 at the time of booking, but was charged an additional $40 on top of that.

Reviewed: Feb 5, 2020

Car was very dirty. Also, they did not have the car I requested, and gave me a larger one which used a lot more gas. I emailed their customer service and never received a response.

Reviewed: Nov 21, 2019

Great rental. Even upgraded me to an SUV.

Reviewed: Nov 21, 2019

Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.

Reviewed: Oct 22, 2019

The service attitude is acceptable.

Reviewed: Jul 27, 2024

Very good

Reviewed: Jul 21, 2024

Overall service is mediocre. They change vehicles without notifying customers, the internal seats are quite dirty, and the cars are relatively old. The return process is very casual without a thorough inspection. To avoid disputes, I took photos and videos when picking up and returning the car.

Reviewed: Jul 8, 2024

Overall service was fairly standard and satisfactory, but the pickup process took too long, with a two-hour wait.

Reviewed: Jul 1, 2024

No need to queue, very fast service

Reviewed: Jun 19, 2024

Satisfactory

Reviewed: Jun 22, 2024

Excellent

Reviewed: Jun 9, 2024

Successfully got the car

Reviewed: Jun 9, 2024

Long waiting time in line

Reviewed: May 31, 2024

GOOD

Reviewed: Mar 28, 2024

I used it to take the California driving test. The additional fee is slightly higher than Thrifty, but they all use Hertz cars.

Reviewed: Feb 25, 2024

The car rental center is right across from San Jose Airport, all in one hall, very convenient

Reviewed: Jan 22, 2024

Satisfactory

Reviewed: Jul 3, 2022

Dollar is my fav car rental of all time especially the SJC location where i can pick my own car.

Reviewed: Sep 9, 2019

カーナビが付いてなかったのが不満

Reviewed: Aug 7, 2019

Very satisfied

Reviewed: Jan 9, 2024

Satisfied

Reviewed: Jan 25, 2021

A big company with proper regulations.

Reviewed: Jan 7, 2020

car options offered were between a brand new cadillac or a half year old volvo xc 90. Both excellent vehicles in good condition.

Reviewed: Aug 13, 2019

Good service. Good clean car.

Reviewed: Jun 28, 2019

Very good!

Reviewed: Dec 24, 2023

Hidden insurance fees were not disclosed by the staff. They concealed this from customers. The customer service was unhelpful, making me suspicious they might be colluding for profit. I will not use their services again.

Reviewed: Jun 16, 2020

Extremely satisfied, the staff were very friendly and provided great service. The car was in excellent condition, aligning with the price point. The pick-up process was quick without any complicated procedures.

Reviewed: Nov 10, 2019

Great car, exactly what we needed for our road trip. Comfortable, good condition and great service.

Reviewed: Aug 3, 2019

The overall speed of renting and returning the car was very fast.

Reviewed: Jan 3, 2019

Very good.

Reviewed: Nov 4, 2021

Pretty good

Reviewed: Oct 12, 2021

Excellent car condition. Car model was a good one too. Overall experience with the car that we had was great. Except their pre-fill fuel policy, where I end up keeping about $50 fuel while returning, experience with Hertz was good.

Reviewed: Jun 1, 2019

Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.

Reviewed: Jan 15, 2019

No Jeep available, they gave me a Qashqai. Not reliable.

Reviewed: Jan 7, 2019

Машина битая и в царапинах. Но новая.

Reviewed: Oct 10, 2019

Overall, the service was quite good.

Reviewed: Aug 29, 2015

Need straight forward pick up instructions & contact info.

Reviewed: Sep 18, 2019

Yes

Reviewed: Jun 7, 2019

Need to run contineous shuttles from airport to pickup location Or set a counter at airprt

Reviewed: Mar 3, 2019

They didn’t not have a car available for me when I showed up so i ended up going with hertz

Reviewed: May 1, 2019

Like: Tim was very kind, informative, friendly and patient. He was very knowledgeable about the process and Airport. He made it very user friendly.
Dislike: The vehicle was not very clean. It needed a thorough washing and better detailing in the inside.

Reviewed: Sep 5, 2018

The experience was mediocre. They only offered three types of cars: Kia, Hyundai, and Ford, all small SUVs.

Reviewed: Oct 18, 2016