Car rental was easy, finding where to pick up the car was easy. The rep was great! Helped with bags both times for drop off and pickup. He really didnt have to but he automatically packed bags in car for us.
Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.
Perfect car and service. We did not have an international driver's license so that caused some trouble. Lucky enough we could get it online.
After drop of they brought us back to the subway.
Smaller Vehicle Given during Pick UP
We ordered a 9-seater van to have more room for our bicycles and luggage. One day before picking up the vehicle when we contact them, we were told that the 9-seater van was actually a 12-seater van which required a bus licence most people do not have and so do us. We were given a 7-seater car the luggage compartment of which was very much smaller. I suspect that they do not have vehicle larger than 7-seater but using 12-seater van which requires bus driving licence to force customers to accept an alternative offer of a smaller car during pick up.
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