We got a good quality car for a very fair price. It was easy to pick up in one city and drop off on another. Budget has the best price on a car of all the other companies we look at. I was very satisfied with our experience.
It was a major concern that when picking up the car the rental contract had been changed to have $5200 excess, when the terms and conditions from EasyRentCars was $4500. As I was using TripCover for the excess insurecane, this left a gap that I was not really happy about.
Also
The "check engine" warning came on on the second day and stayed on. I informed Alamo of this. As it happened the car ran fine, but it was a bit concerning to have the warning on.
“some delays for our trip that were not needed, but a good car for our family of 5.”
About ACE Rental Cars:7.0/10
we reserved car seats on booking and upon arrival we were told there was none . manager resolved the issue but this delayed our 2hr ahead trip late at night with 3 children.
About QEEQ:7.0/10
email requests for car seats were not sent to ace rentals so they didnt know we had reserved car seats.
Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
About QEEQ:7.0/10
We booked a Toyota RAV4 but EasyRentCars booked a Hyundai Kona with Europcar. These are different class cars! EasyRentCars customer service said that they will refund the difference and to call once we drop off the car. So we did and then the customer service said that I should send the invoice and credit card payment. So it turns out now I have to deal with all the bureaucracy. I got a small car and had to squeeze my luggage, paid too much and now have to handle the paperwork. This is bad service. I should have been refunded or given another car on the spot.
“Easy booking. Easy pickup and drop off. Helpful staff.”
About Aucar:9.7/10
Once we got served, the service was great - novel approach to establishing car condition at start of rental. They took photos of car exterior and sent them to me on what’s app.
“Slightly higher milage, and older looking car that expected.”
About Aucar:7.3/10
The car i got was a rather high mileage Holden car not the Mitsubishi as advertised.
Aucar looks to be a very small company with a limited number of cars, I had no issues with them.
Car was on par with what we expected. Not sure why the service counter staff initially assigned a smaller car, but then mentioned that we were given a "free upgrade" to a bigger car (which was actually the exact same car that I had chosen upon booking).
The car was great for a small car.
The Melbourne pick address wording is different to what is actually displayed so that was confusing and we needed assistance
Our whole experience with Apex has been incredible - particularly as I am a young driver. I have rented cars from various other providers and I would now never go elsewhere.
Apex were the best value rental agency, with no charges for underage drivers, or additional drivers. On top of that, the car was perfect for our entire journey.
About QEEQ:10.0/10
On the whole, the platform was perfect for our needs, customer service were quick to respond and accurate with their replies.
Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar
About QEEQ:8.0/10
Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Melbourne
Check out this.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
-
-
-
-
View more >G.O'Connor
-
-
-
-
View more >family of 5
-
-
-
-
View more >H.Sunderland
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Tim Williams
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Sunil Agarwal
-
-
-
-
View more >Arnab Acharjee
-
-
-
-
View more >J.Martin
-
-
-
-
View more >X.Li
-
-
-
-
View more >A.Lord
-
-
-
-
View more >C.Lau
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Q.WANG
-
-
-
-
View more >Car Rental Brands Ranked In Melbourne
Know More about Melbourne Car Rental
Check out this.