MELBOURNE CAR RENTAL REVIEWS

Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price

Booking is easy, information of rental is very complete

Was ok pick up process was ok

a bit inconvenient as i needed to register toll payment online

easy booking

Very polite staff at the counter. Pick up guy was friendly as well. Overall, pick up and drop off process of vehicle was very easy and smooth. Staff made it easy for us and explanation was clear as well.

Price was as per advertised. No hidden charges. Will definitely use Easyrentcars.com again for sure and will recommend to friends and family members.

Cheapest price for the rental I could find on the internet. Quick service at pick up. Location right at airport at drop off. Will book through this website again next time.

The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.

I booked a medium SUV. I expect a reasonable bootspace for my luggages and strollers. However, AVIS arranged a Peugeot 3008 for me, which i believe it should be a compact SUV. I feedback this to the frontdesk at Collin Street, named Kylie. She is very understanding and willing to help. At the end, she managed to arrange a car with sufficient bootspace for me. Appreciate her helps. I suggest AVIS to review the categorization of their cars. 3008 should not be considered as medium SUV, which described as Ourlander or similar. 3008 in no way can be compared or similar as outlander. 5008 should be the one considered as medium SUV.

This platform is very convenience to get the booking done.

I had booked a Mitsubishi ASX for my drive; however on getting there, Thrifty gave me an upgrade to Nissan XTrail free of cost! It was an amazing experience and a few things about Thrifty that makes me make them as my preferred brand: 1. They put the tolls directly on your card. 2. The procedure to get a car is so smooth and quick.

You guys makes it so simple to find your favorite car from your favorite company and go on a drive! Hassle free and enjoyable! Thank you!!

car was good price was good i came in late at night so picking up the car was a problems. The drop off point was further from the airport than I imagined

Pick up was first class customer service was exceptional

Got confused with pick up location. Was brought to apparently old address.

-

The car i booked was Toyota corolla or similar. When i went to pick up the car, the staff gave me SUV Mitsubishi. I said I never drove big cars, then offer a uncleaned and untidy hatchback. I saw others took Toyota corolla, only not me. The staffs in Melbourne Atlas are so terrible to serve me, but I’m a milion percent sure I asked the right things, what customers must deserve it. I asked the receipt for the bond to a guy, he refused. The guy was angry at me and left me alone in the office for a while, everybody watching me, then the manager started looking after me. The funniest thing is the guy escaped from me When i came back in to the office because I wanted to ask something. Is it possible that staffs act to customers like that. Also on the receipt for the petrol, there was shown me that I drove 1000km in the day. I’m wondering that’s why they overcharged me about the petrol. I had been to the office 11am, left 12pm, return the car at5pm. Is it possible I could drive a thousand kilometers in the day.

Car was exactly as expected

car was great

booking platform cluncky

Really good service on pick up.

DODGEのjourneyと予想外のアメ車。乗り心地は悪くなく、いい経験でした。ブースターシートの料金はGSTがあるから現金でと言われたが、クレジットカード払いとの違いがよく分からず。帰りは空港ではなく空港近くのホテル宿泊でしたが、ホテルまで快く送ってもらえてとても助かりました。

検索しやすく、予約もしやすかった。 アプリも使いやすい。

Good .. but old car

Very obliging and efficient !!

Exceed my expectation.

Our first time booking with Alamo and would do again! More friendly and way going than any other car rental I have booked with.

Easy to use. All costs were clear - no surprises.