Like: Loved the car Dislike: No signage at St Pancras made pick up a nightmare. With a 74 year old to drag around trying to find it I was at my wits end
Excellent customer service! We were helped by the friendliest person who was efficient, patient and thorough. We were given a car within the class we requested, and a hybrid to boot! Would highly recommend AVIS.
“Good service. Get the car as I booked. Not much scheme to up sell.”
About AVIS:9.3/10
It'd be better to inform earlier that no drop off point in gatwick airport North terminal. We already went there and have to return to South terminal to return the car.
“A good car to start with rip-off fuel prices to finish!”
About AVIS:8.7/10
Problem with the bonnet catch so alarm kept going off and had to call the AA out to the vehicle. Should have cost 7 pounds to fill the car back up to full when dropped off, however I received an additional charge of 28 pounds on my credit card. That would have almost filled the tank!
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Pick up was not as organised
Dislike: No signage at St Pancras made pick up a nightmare. With a 74 year old to drag around trying to find it I was at my wits end
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