“Very good, with just a bit of hassle when we picked it up due to social distancing.”
About Maggiore:9.0/10
The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.
We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.
About QEEQ:9.0/10
The car was very expensive - price/ quality . Costumer service is good.
The car was not premium class as booked. They did not have the Mercedes I originally booked and gave me a Kia instead. This should have been another premium car but anyways accepted it.
About QEEQ:9.0/10
All great and awaiting for their customer support to assist on a refund for being double charged for one-way fee.
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Customer Service
Easy Drive
Dislike: The car wasn't the convertible I'd wanted, but it was fine.
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