The counter staff told us to drop off the car at the short term carpark when returning, I did that and went to hertz counter to return the keys.
Then I was told I went to the wrong carpark and had to drive out again to another carpark. I had to paid 8aud for parking at short term carpark.
The staff did not communicate well when we picked up the vehicle.
Left my Under Armour cap in the car but there was no body pick up the phone with the number (Hertz) provided on my rental document
About QEEQ:10.0/10
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Quality service & new car
Dislike: Delayed in pick up due to my request of Baby car seat isn’t being arranged in advance.
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