The service is okay, but if possible, choose a larger rental company. Their cars are cheap, but you still have to buy their insurance. Otherwise, your deposit will be thousands of dollars. There are additional fees for cross-border rentals, and the bills can be shocking if there's an accident.
The return process was smooth, and the staff member was very honest. There was a hidden damage we hadn't documented, but he was aware of it and didn't charge us extra. Such honesty is truly commendable. He also reminded us to make sure to take photos when picking up the car next time.
The original car had chassis issues, but upon notifying the rental company, they coordinated a replacement. The toll fees couldn't be transferred, but they provided a vehicle with inclusive toll fees.
I bought extra insurance from easyrentalcar already .they try to upsell me their local insurance for a better coverage.i don't want to pay double coverage.it doesn't make sense .it makes me so scare to drive and park my car on the street
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