“On the whole very good. Vehicle could have been cleaner. Defective tyre should have been identified”
About Apex:6.7/10
Vehicle provided had a defective tyre. Arranged for a replacement vehicle for collection the next day. I would have thought matters like this (safety) would have been undertaken as a routine matter of course.
“Convenient and easy from booking point if view, though actual car rental company wasn't as great.”
About Apex:8.0/10
Due to booking through easyrent there was no room for manouvre from apex on slight change of drop off location nor time (it became apparent Brisbane city was better than the airport but I was quoted chapter and verse on third party rentals when I enquired).
The car was fine enough. On pick up the agent took loads of pictures of the car but didn't point out anything she was marking and apart from the toll charge not much information was offered about the rest of the rental.
Seemed nice enough and the car did the job it was needed for.
About QEEQ:10.0/10
Easyrent was such a good website to find, so much so that for the first week after booking I was checking and checking that it wasn't a scam because it was so easy and cheap to use. Very happy and really impressed with the price drop promise.
Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.
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Customer Service
Great value compared to others
Dislike: All good
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