Like: The person who helped me is called Sunny. He know my need and provided sufficient help! Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.
Customer service is inefficient. To pick up the car, you have to send a screenshot of the order to an email, and it has to be in PDF format. The car had three-quarters of a tank, but after driving just 2 kilometers, it dropped one bar. The customer service guy never smiled and seemed very impatient. It was a terrible experience.
Waited for a while during pick up as the counter is empty, the staff shares that my booking in their list was at 12pm but I stated 1130am and provide my flight detail. They are also unaware of my request for a child seat. So if the pick up is on time and with the childseat attached, it will be prefect.
About QEEQ:8.0/10
Overall booking is smooth and received confirmation the next day.
Staffs are very accommodating and English language is easy to understand
About QEEQ:10.0/10
Very easy to book
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Customer Service
A good experience!
Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.
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