Agent didn’t mark tiniest scratch when I checked out saying such small scratches(probably from branches) were OK but when I returned the car another agent made a small deal out of it and asked if I took photos of all the tiniest scratches
I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.
Like: Easy to locate kiosk, staff gave clear instructions and affordable rates. Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.
Like: The staff was wonderful and helpful. Car was as we expected and clean.
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Customer Service
Fair
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View more >Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.
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