From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7716757124
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7716757124
logo_img

Customer Service so poor that I chose to leave without hiring a car!

Reviewed: Thu, Feb 14, 2019
About Atlas: 2.0 /10
This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.
Economy | Kia Rio or similar

Relevant Reviews on Atlas MELBOURNE CITY

D.Donegan

View more >
Compact | Hyundai Accent or similar
Reviewed: Fri, Nov 8, 2019
“Excellent rental. Exactly what I wanted!”
About Atlas: 10.0 /10
Very happy with the car & entire rental experience.
About QEEQ: 10.0 /10
Booking was quick and easy. Very happy with the price of the vehicle.

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Mon, Aug 26, 2019
“Average”
About Atlas: 8.0 /10
Good .. but old car
About QEEQ: 8.0 /10

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 15, 2019
“Awesome experience”
About Atlas: 8.3 /10
Experience was good though lady at counter was rude and have to change the car as initial one was damaged . Over all god experience . Money was refunded with in stipulated time
About QEEQ: 10.0 /10

E.P Joy

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 29, 2019
“I have booked a sedan car but got the hatchback only. The car was not cleaned and had half tank fuel”
About Atlas: 5.7 /10
I have booked a sedan car but got the hatchback only. The car was not cleaned and had half tank fuel. The counter had 2 staffs but one was sitting idle and so the waiting time was more than 30minutes

L.Doza

View more >
Economy | Hyundai i20 or similar
Reviewed: Fri, Jun 15, 2018
“Good”
About Atlas: 8.0 /10
Like: It was my first time to drive in Australia and we had to go from Melbourne to Mildura to visit a family friend. Talk about baptism by fire! Luckily, renting a car from Atlas was stress-free. The staff were friendly and very accommodating. They made our trip possible and one to remember.
post image
post image
post image

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!