“All in all a pleasant experience. Would us you again.”
About Europcar:8.7/10
The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.
Europcar gave me a car with summer tyres, in Geneva, in winter, when I had reserved snow chains! They then tried to charge me double the rental cost for a car with winter tyres.
They then charged me €240 because I left the car at the wrong Europcar drop off point in Geneva airport (3.6 miles away from the 'correct' Europcar drop off point).
Absolute rip off company - avoid at all costs.
About QEEQ:10.0/10
Easyrentcars was a good booking process - I will use again for other companies than Europcar.
“Had to pay 100 euros extra to upgrade as the car class I ordered was not available.”
About Europcar:5.7/10
Will never use Europcar again! And will never hire from the French side of Geneva airport again - both are too much stress and hassle! No winter tyres available on a car that will spend 90% of its time driving up the alps? Then told because I didn’t have winter tyres I need to up the insurance to cover - double the rental. Then told car I ordered not available and to get a car we could fit our luggage in I needed to pay an upgrade, not happy! Then access to French side of Geneva airport is unmarked and very difficult to find - even with Satnav. Whole rental was a very stressful experience for 80 miles driven to resort and back, next time we will use a transfer service!
About QEEQ:8.0/10
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Customer Service
Efficient rental, pricey second driver cost
Relevant Reviews on Europcar GENEVA AIRPORT FRANCE
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View more >A.Fegan
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