Car wasnt clean. Staff were helpful and professional

'Alexandra' at Luton gave me a brand new, more spacious car than I thought I would get! On return, one of the staff thought that I may have made slight damage to the car, but volunteered nonetheless to ask another member of staff, who confirmed that the damage was negligible and did not warrant any payment. Very decent behavior!

La voiture était un peu basique mais le personnel très serviable et le processus très efficace

Très facile a utiliser

Too far from airport, too long waiting, wrong car provided despite instructions at booking, car provided was filthy and almost empty of diesel.

Excellent staff who made it a quicky and easy process - Kingston was a true professional as was the fella who helped me check the car outside. My only low score was the cleaniness. IT was perfect throughout exceot for the in the cup holder under the radio there was some spillage so it was filthy wth some stikcy drink grime.

Although the bodywork of the car was clean the windows inside and out were filthy. On the outside the eater had been left to dry and