Car was very old. Tyres were in bad condition, the radio was programmed in Japanese so couldn't listen to it or use it. The wheel alignment was badly out pulling to the left the entire time. This is a safety issue!
“Terrible experience. They have a dodgy business model.”
About Great Rentals:2.7/10
They will charge you for normal wear and tear and scratches already present on the vehicle. They have a dodgy business model. Don't rent a car from this place.
Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up.
Car radio didn't work. Wasn't in english so we couldn't use for our whole trip
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Customer Service
Easy and smooth transaction, excellent service. Highly recommend. Will use in future again.
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