Like: Easy to book car on Internet; easy to pick up car at Montpellier Airport; clear instructions and helpful staff; minor damage to car on pick up which was clearly defined on a chart; easy and quick to drop off car at Montpellier Airport.
“Cheap, but additional costs (border crossing), should be included in the booking process.”
About Interrent:7.7/10
Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.
“Terrible service at pick-up location, worst car rental experience so far in the last 10 years”
About Interrent:4.7/10
I'm copying my review on google to warn customers to stay away from Interrent:
I highly recommend trying a different car rental service. Terrible experience picking up the car. Nearly 1 hour wait with only 3 customers in front of us before reaching the counter was just the beginning. The processing of our reservation was extremely slow and the personel (although friendly) were quite incompetent. My credit card did not work with their machine and they made me feel very bad about it, suggesting that maybe I didn't have enough funds for the >1200 euro deposit. We tried as well my partners card and again it didn't work. In the end, it worked perfectly on a different machine (which we suggested trying). We almost payed for an additional 90 euro deposit insurance because their credit card machine was not functioning. They did not appologize, only smiled and said we were lucky to avoid paying for the insurance. When we left I saw they made no move to remove the credit card machine and suspect they push customers into buying into this additional 90 euro insurance when their card "doesn't work".
Worst vehicle condition ever! Can told that I damages below 5 cm do not need to be recorded, after return charged 120 Euro! A SCAM! Never use Internet again!!!!
About QEEQ:10.0/10
Great platform, you just need to choose the right car provider on the ground
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Customer Service
Interrent at Montpellier Airport
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