Awful information to return the car

On arrival into Geneva airport, we had chosen to book the car from France side rather than Swiss. This was an easy walk through the airport and a quick check of your boarding pass from the flight. On arrival into the car hire collection desks, it was easy to find Euopcar with their distinct branding. despite it being late at night and we were one of the last flights coming in. The attend could not have been more pleasant and helpful. A real change from when we hired a car earlier in the year through a different provider! The gentleman on the desk made things really smooth and easy to collect the car. He provided us with local instructions, how best to drive to our overnight accommodation and the best way back out onto the motorway in the morning to start our drive to final holiday destination. Would highly recommend Europcar.

Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.

This booking was for a car with summer tires in winter in Switzerland where it is illegal to drive without winter tires. We had to pay an additional £120 for a car that was safe to drive in winter.

When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.

europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)