The car itself was nice, but the pick up was a bit stressful.
J.Wright
Turkey
Reviewed: Mon, Aug 10, 2020
About RENT GO:7.0/10
The location was in a very crowded area with a lot of traffic. Not ideal for a car rental place. The car was nice and a reasonable price. But, there was bird poop all over the passenger side of the car when they gave it to us.
1. The agreed pickup time was repeatedly delayed due to 'traffic congestion'.
2. The car provided was not the one reserved: they said it was being washed for over an hour and then offered another faulty FIAT (seatbelt couldn't be pulled out, air conditioning often not working).
3. The time for car replacement was repeatedly delayed.
4. RENT GO staff provided insufficient follow-up, constantly emphasizing external reasons.
Nous avons reçu un autre modèle que celui qu’on a réservé.
Nous avons du attendre plus de 120 mins pour la réception de la voiture.
Le personnel de la réception n’était pas accueillant.
About QEEQ:8.0/10
Super bien
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The car itself was nice, but the pick up was a bit stressful.
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