When searched for car we set SUV as a criteria and this vehicle showed up. Unfortunately, it was not SUV, Alamo didn't have SUV whatsoever. We ended up paying double price for an ordinary car and it was a different car in any case. All they had a type of car on their booking and no mention of SUV. I feel robbed.
Efficient and professional staff. Only negative was a long queue on pickup but was not as bad as it could have been as the 2 staff members worked quickly and efficiently.
About QEEQ:10.0/10
Good value, got reduction through automatic re-booking.
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Customer Service
Wrong type of car, over-priced, but car worked.
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