You could return the deposit (excess) quicker than one month. I pre-paid $200 (car and insurance) then you took another $400 off me ... which I was told will take a month to get back to me. This is unacceptable - you are fast to take and slow to return. Just not good enough, Europcar and Easyrentcars.
They used something similar to domestic ETC, and charged me 993 THB for a toll fee of 30 THB. This is simply outrageous and they were very rude. Communication was futile.
Additionally, I booked an Innova, but when I arrived to pick up the car, they told me it wasn't available and gave me a Fortuner instead. Given that I was abroad, I didn't have time to argue with them and it disrupted my itinerary. It was a disappointing experience.
Almost no Chinese service. Delaying return or extending one more day was difficult to communicate, and we had to follow the store's rules, which were expensive. The car's condition was acceptable.
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