Good quick service

We ordered FIAT 500L and finally we take Peugeot 308 - but car was almost new (11.000 km) and there was enough space for 4 people with luggage. During pick-up was a queue and it takes more than 30 minutes to get the car. Returning the car was faster -about 20 minutes, inspection was fast too.

L’hôtesse d’accueil était très agressive car nous avons refusé de faire une assurance chez elle car nous avions pris l’assurance complète déjà avt de partir chez AXA... Nous avions vraiment l’impression qu’elle était payée au nombre d’assurances qu’elle faisait.... Nous avons tenus bon et elle hésitait même à nous louer la voiture !!! Un comble vu que de notre côté, tout était payé et que nous étions en règle d’assurance.....

Rien à dire .

We gave the car back with a tiny scratch on one side. It was so superficial that it could easily have been buffed out with a bit of black car polish. We have been charged £755!!! This is ridiculous and it has put us off ever renting a car on holiday ever again.

Despues me obligo a tomar un seguro solo para que ella cobre su comision

GOLDCAR reject to my credit card and proposed to rent a car only by paying full insurance which I have already from AXA by Easyrentcars.com. Previously I had rent a car in London and in Amsterdam by GOLDCAR and hadn't such problems. Also, there were some issues with fuel indication and service needed but hopefully it was not affected vehicle usage.