no problems, easy to rent and return

Les +: Personnel très serviable, un grand merci à la personne sénégalaise qui nous a reçu, très aimable et à compenser largement les points négatifs plus bas Voiture propre Prix très compétitif Retour de la voiture très simple Les -: La voiture n'est pas récupérée au parking de l'aéroport mais à 15min en navette. Il faut attendre cette navette et le lieu n'est pas très clair, il faut simposer sinon il faut attendre pas mal de temps avant de monter Temps d'attente conséquent pour récupérer la voiture, peut être dû au fait que c'était en début d'après-midi

The car was what we expected, we did not pay for any extras apart from an additional driver and there was no problem with this. We did check the car thoroughly and asked more scratches to be added to the list, but there was no problem with this. The drop off process did not take long. Very easy and smooth process and good value for money.

The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.

Voiture très agreable , Mais reste une forgonnette Aucune fenêtre à l'arriere , les enfants etouffaient