Experience the most with East Coast

The shuttle service was fast and efficient. Just remember to go to the far end of the terminal where the coaches are. The car was great and cheaper than the airport rentals. I would use again for my own holiday rentals as you do need an extra 15 minutes for the shuttle.

I was surprised that they didnt have any details on how much i paid and also that i had to pay for the insurance because i thought i did that online. i couldtn find it on the day and they had no info so i feel like i paid for this twice

Quick pick up from the airport,friendly staff.Car was nice late model sedan.

I think it was easy to book online.Paid the highest insurance premium only to be told $1000 credit card swipe and doesn’t cover hail or flood damage.Had to change to east coast rental insurance for an extra $70 and cover everything and no credit card swipe.Due to major flooding blocking the highway that morning of pickup.And previously being caught in a hailstorm in this exact area. I wasn’t going to take any chances.The $70 extra was piece of mind.All went well and easy car refunded their policy.

Pickup service and process was seamless. Drop off was also seamless, however the counter staff that accepted my return, forgot to tell the shuttle driver I was waiting at their depot to be taken to OOL airport. As he was unaware I was at the depot, I had to wait an extra 10 minutes for his return, before getting picked up. The counter person almost wanted to blame me, for taking a seat, which she suggested, while I waited for the driver the first time he went by the depot. Otherwise everything was easy and seamless.

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Lyn on the counter was very pleasant but in a terrible rush as there were so many people there nothing was explained properly to rushed