I would avoid this company. It's an Italian local company that attracts people with low prices, and it is indeed cheaper than several other international companies. However, every time I rent a car, it's never the model I reserved. Last year, I reserved a Ford Focus, but got a Toyota instead. The trunk could only fit one 24-inch suitcase, so I had to put the other suitcase in the back seat. This year, I reserved an MPV, but ended up with a Peugeot SUV. We had three 24-inch suitcases and could only fit two of them. In the end, I had to pay nearly 400 euros extra to switch to a Skoda. What a rip-off! Also, because I didn't buy their insurance, they inspected the car very meticulously when I returned it. Thankfully, I was aware of their practices from last year.
Friends, be sure to avoid this company! Here's my personal experience. I have driven in Europe and the US before without any issues, but this was my first time renting a car in Italy. I took dozens of photos and videos of the car during pickup. When returning the car, the staff inspected it thoroughly and found a dent underneath the car, claiming it needed to be compensated. I couldn't find that angle in any of my photos or videos, and the undamaged photos they provided could not confirm the date. Needless to say, despite the negotiations, the outcome was predictable.
Fortunately, I had full insurance and did not suffer any financial loss. However, I can't help but wonder if this behavior is targeted at Chinese customers. It's disheartening, and my complaint emails to the company led nowhere. A few years ago, full insurance was not this expensive, but now it is almost as costly as the rental itself. Such practices contribute to the rising costs for both rental companies and users. In the end, it is us who pay the price. Based on my personal experience, I advise everyone to steer clear of such companies.
First of all, when renting a car in Sicily, do not purchase additional insurance from Zuzuche. Always buy it from the car rental company; otherwise, the deposit will be extremely high. My deposit was 800 euros, and in case of an accident, you need to pay upfront. The repair costs for car damage in Europe are high, and it can be a significant amount if problems occur. Sicily is very strict about car damage inspections, including any scratches on the paint and rims, which will require compensation. The vehicle was quite old and not very clean. The front side windows fog up when the air conditioning is on. For Japanese cars, anything over 110 km/h with a side wind feels unstable, and since the speed limit on Italian highways is 130 km/h, it was very tiring to drive.
Great price so picking up a tatty car was expected.
Received the usual targetted sales patter for not only CDW protection but also breakdown! That's a first. Naturally I declined it all.
Snow socks not chains but they sufficed. Overall great for the price.
Good communication all round
About QEEQ:10.0/10
Best price and then a best price guarantee. What's not to like? Great communication too.
Excellent - but they tried harder than other companies to upsell me.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Will definitely use again !
Relevant Reviews on NOLEGGIARE in Italy
Sophia Buckle
-
-
-
-
View more >I would avoid this company. It's an Italian local company that attracts people with low prices, and it is indeed cheaper than several other international companies. However, every time I rent a car, it's never the model I reserved. Last year, I reserved a Ford Focus, but got a Toyota instead. The trunk could only fit one 24-inch suitcase, so I had to put the other suitcase in the back seat. This year, I reserved an MPV, but ended up with a Peugeot SUV. We had three 24-inch suitcases and could only fit two of them. In the end, I had to pay nearly 400 euros extra to switch to a Skoda. What a rip-off! Also, because I didn't buy their insurance, they inspected the car very meticulously when I returned it. Thankfully, I was aware of their practices from last year.
Deirdre Bartlett
-
-
-
-
View more >Jeff Cronin
-
-
-
-
View more >Nick P
-
-
-
-
View more >J.N
-
-
-
-
View more >