Search for Routes Car Rentals in Ottawa

Staff with great smiles and conversation provide amazing service!

S.Mornix

Canada

Reviewed: Fri, Jul 29, 2022

About Routes: 9.0 /10

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

About QEEQ: 10.0 /10

The entire experience was phenomenal! Can't wait to use your company again the next time I travel that way.

Special | Mystery compact car or similar

2-day rental

Relevant Reviews on Routes Ottawa Airport

Gallagher

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

“Great price.”

About Routes: 6.0 /10

I got a Jeep instead of Corolla. Gas was expensive due to low MPG.

baggymary

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Mon, Jun 3, 2019

“Great value, difficult to find pick-up location”

About Routes: 7.3 /10

Vehicle was bigger than the one booked, I presume it was because I collected it on the Sunday of a holiday weekend; this posed problems with my 95-yr-old mom as the vehicle was too high off the ground for her. We managed though. I was disappointed not to be able to book further insurance and reduce the amount deductible in case of a claim, but I was very pleased with the cost of renting the vehicles do the online booking process was easy. I had tremendous difficulty though with the pick-up location and ended up waiting 1.5 hrs for them, as they were waiting in a location that someone else told me was not a available for vehicles to enter so I didn’t wait there. It turns they’d been there twice and couldn’t see me. Then when I dropped off the vehicle, I booked an Uber in advance to collect me from there (I needed to go to the train station and not the airport), but the Uber driver could not find the Routes location, so I ended up being stranded ... a Good Samaritan ended up helping me out.

About QEEQ: 10.0 /10

Arlington, VA

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Reviewed: Wed, Mar 20, 2019

“New car, smooth rental”

About Routes: 10.0 /10

Didn't get the exact car I requested but it was similar and understandable due to the small size of the rental office.

About QEEQ: 10.0 /10

A.H

Canada

1 days rental

Large SUV | Dodge Durango or similar

Reviewed: Thu, Feb 21, 2019

About Routes: 8.3 /10

Unfortunately it wasn’t the vehicle that I had booked, this is the 4th time booking with routes and each time they give a different vehicle than the one booked.

About QEEQ: 9.0 /10