My call from the airport was answered immediately, and the pickup was around ten minutes later - I was driving away in the car within 30 minutes of calling. Staff were polite and friendly, car was clean and economical
Although it's a bit far from the airport, there is a shuttle bus, so overall it's very convenient. The car pickup and return processes are also very fast.
Unreliable! The contact information provided by the platform was incorrect, which made it impossible to reach them upon arrival. The platform's customer service and local 'guides' were of no effective help. Eventually, with the assistance of local Chinese residents, I managed to find the pickup location. When I later contacted the platform to report the issue, both the platform and YESAWAY refused to take responsibility.
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Customer Service
Nice car, good price
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