faster reply, good price

The car was a decent size for the price. Pick up place easy to find and airport shuttle provided. Staff were very helpful

There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.

Good central location and superbly prepared hire car.

Slightly confused on admin as no rental email confirmation received. However voucher found in account when checked.

Times did not send a pick up to Matsumoto station as advertised. However they arranged to drop us back to the station in the night.

Got the best deal here for the high season of golden week .

Like: Good location easy to find
Dislike: Well done