There was a minor delay in collecting the car, the office ran out of paper rolls for the EFTPOS terminals.
The branch manager was extremely nice; we had been misinformed about the drop-off time to get a shuttle bus ride to the airport so we arrived too late. Justin acknowledged the mistake was Jucy's, so he arranged for alternative transportation on the spot, at no cost to us.
excellent counter staff service. I got there one minute after their proper closing time and they still let me in and do the business. Got car sorted, and the guy even took me into car and gave me detailed demo of how to drive the particularly "Pinto"issues. Phenomenal service and couldn't fault it at all.
About QEEQ:10.0/10
Brilliant website, no problems booking the car and all in all, a smooth, easy process.
All the staff at JUCY were friendly & helpful, the car was clean & ready for me to collect.
About QEEQ:10.0/10
Easyrentcars were easy to deal with & the cheapest option after comparing sites.
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Customer Service
Super good experience
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