The staff was very patient. The originally reserved GLA was unavailable, so they recommended an equivalent X2 and also provided options such as XC60 and GLC for comparison. They also helped double-check the insurance options.
“Presque 2h pour récupérer le véhicule et manque de clarté concernant la franchise à 0”
About Europcar:7.3/10
Nous avons attendu presque 2 heures pour récupérer notre véhicule, avec 2 enfants et étant prétendument en file "prioritaire". Aucune vérification du véhicule effectuée par EuropCar lors de sa récupération. On nous a proposé une upgrade vers un véhicule "offre spéciale super interessante": plus de 2 fois plus cher pour avoir un véhicule de catégorie supérieure: scandaleux !
Quick transfer to get the car and staff very pleasant - car was almost new!
About QEEQ:10.0/10
booking platform great and very competitive prices - will definitely use again
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